Communications Coordinator

Summary

Description

CITY EQUITY STATEMENT
The City of Westminster welcomes diverse candidates from the broadest base possible. Our goal is to find the best candidate for the job-someone who belongs, not just fits. We value life and professional experiences, recognizing equivalent combinations of knowledge skills and education.

Aligned with our city SPIRIT values, the successful candidate will have a passion and commitment to serving a diverse population of residents and must respect and uphold the principles of justice, equity, diversity, inclusion and belonging.

We encourage you to think broadly about your background and skill set for this role, even if you believe you have a less traditional background than described we invite you to apply.

POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION

The Communications Coordinator is a professional-level, highly responsible position that plans, develops, and executes the City’s executive and organizational communication and engagement activities under the supervision of a Communications Supervisor.

This position supports citywide communications with a focus on creating executive and organizational communications materials, including presentations, talking points, and briefing materials for the City Manager, senior leadership team, and elected officials as well as supporting the larger communications team engagement efforts. The ideal candidate will be asked to draft, edit, and review professional, engaging internal communications that build employee community, strengthen culture, and drive employee understanding of City priorities, initiatives, and values. Additionally, this position will support external communications and engagement projects to residents as needed.

This position may be tasked with leading specific projects, serving on committees, developing plans, or serving as a liaison with City departments. The ideal candidate will thrive in an independent work environment and must demonstrate the ability to exercise initiative and sound judgment in a fast-paced environment.

In order to be considered for this position, all candidates must attach to the online application at time of submittal, a cover letter and resume (maximum of two (2) pages for each document). The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. The City of Westminster has a Multilingual Stipend Program to encourage, and reward benefited employees who are conversationally fluent in languages other than English. Benefited employees have the opportunity to test their language proficiency skills and qualify for a bi-weekly stipend that will vary based on the employee’s level of proficiency and usage.

ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES

The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: The City of Westminster provides high-quality core services and fosters resilience in order to promote a safe and thriving community. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service – People – Integrity – Respect – Innovation – Teamwork).

This position supports the goals of the City Manager’s Office, which supports and is responsive to the citizens, City Council and overall city organization. Through leadership by example, CMO progressively manages the city organization, where customer service and empowerment are governing principles, and effectively communicates with internal and external audiences. CMO is the ambassador of the city and strives to be the best at what they do.

Every employee is accountable to:

• Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority
• Communicate with customers to ensure that, where possible, they are satisfied, and that their needs are being addressed; solicit and evaluate customer feedback
• Act as an ambassador by understanding and fostering the organization's mission and vision
• Exhibit pride in self, the department, the city, and the community; conduct self in a professional manner
• Demonstrate integrity and build trust through credibility, reliability, commitment, loyalty, and ethical behavior
• Address difficult or contentious issues in a constructive manner
• Support/promote change; demonstrate flexibility, and take calculated risks when appropriate
• Participate in personal growth opportunities, and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization
• Work to continuously improve the efficiency and effectiveness of the service or product being delivered
• Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives
• Value diversity; demonstrate an awareness of differences; demonstrate sensitivity, and adapt behaviors and communication to accommodate these differences

GENERAL COMPETENCIES
Citywide – Every employee in this position is accountable to:

• Establish effective interpersonal relationships through honest, open communication and follow-through on commitments
• Recognize personal strengths and weaknesses, and target areas for personal self-development
• Demonstrate initiative in performing job tasks
• Exhibit problem-solving skills leading to sound judgment and quality decisions
• Achieve goals, and handle assigned workload and new assignments effectively; demonstrate an ability to work independently
• Communicate effectively with individuals and groups using clear and concise verbal and written communications
• Demonstrate accountability for work, and take ownership in job performance
• Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product

Job Specific – Every employee in this position must be able to:

• Provide strategic counsel and execution support on executive communications, including structuring key messages, preparing briefings, and tailoring content for diverse internal and external audiences
• Translate complex policy and technical information into clear, compelling narratives, slide presentations, speeches, and talking points for senior leaders
• Design, coordinate, and deliver internal communication campaigns that increase awareness, connection, and engagement among employees across departments and locations
• Understand services provided by the City in order to incorporate key concepts into executive remarks, presentations, and digital content for a variety of audiences
• Display outstanding organizational, project, and time management skills to manage multiple executive and internal communication priorities and deadlines
• Exercise discretion and sound independent judgment
• Work independently with minimal supervision while working collaboratively and cross-functionally with subject matter experts and other City staff to achieve the City’s goals
• Manage multiple priorities; deal with ambiguity and effectively cope with change in work plans and priorities
• Demonstrate agility to anticipate potential outcomes and consequences related to communications issues
• Understand services provided by the City in order to incorporate key concepts into digital media for a variety of internal and external audiences
• Display outstanding organizational, project and time management skills, including meeting multiple deadlines
• Collaborative team player
  • Establish and maintain cooperative working relationships with media, City staff, general public, City officials, and others
  • Build strong, positive relationships with teams as both a member and a leader
• Provide objective feedback and counsel on communication strategy
  • Works well under stress from demanding deadlines, public contact, and complete projects within time constraints; perform multiple, concurrent tasks and make quick decisions
  • Assemble, organize, and present in oral or written form statistical, financial, and factual information for a variety of audiences
  • Demonstrate a strong working knowledge of Microsoft Office including Excel, Outlook, PowerPoint, and Word

Leadership – Every employee in this position is accountable to:

• Foster a participatory organizational climate that is open, positive, reinforcing, and supportive
• Encourage employees to be accountable for their work and take ownership in what they do
• Demonstrate leadership and courage by making or supporting decisions that reflect the organizational mission and goals even when the decision may be unpopular to some
• Demonstrate collaboration and conflict resolution skills with other departments and employees
   

JOB SPECIFIC FUNCTIONS

Essential Job Functions, Duties, Responsibilities, and Tasks Executive and Organizational Communications:

• Draft, edit, and refine executive-level communications, including talking points, presentations, and briefing materials for the City Manager, senior leaders, and City Council
• Develop and implement citywide internal communication efforts that build a sense of community and shared purpose, including intranet content, all-staff emails, leadership messages, and internal campaigns tied to organizational priorities
• Create briefing materials and communication toolkits to support leaders in cascading key messages to their teams
• Collaborate with content contributors from all City departments to provide timely, accurate, and engaging information for staff and residents
• Act as a liaison with City departments and divisions to support their executive and internal communication needs and ensure alignment with citywide messaging
• Develop and implement citywide internal and external communication efforts, including: intranet, website, briefing materials for senior leaders, social media posts, email newsletters, and print publications
• Support website editing, page building, and marketing through multiple online platforms including Civic Plus and Word Press

Public Engagement:

• Plan and execute internal engagement communications that highlight employee stories, celebrate successes, and promote participation in organizational initiatives, events, and programs
• Support outreach efforts and promotion of City programs, projects, and services through coordinated internal and external messaging

Maintains regular and punctual attendance Other Duties and Responsibilities Sit on multi-department task forcesAssist in proofreading publicationsParticipate as a member of the emergency communication response team Incumbent is accountable for all duties of this job, and other projects and responsibilities may be added at the City’s discretion.

POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS

Education, Experience, Skills, Formal Training, Licenses, and Certifications
Required :

• Bachelor’s Degreein communications, journalism, political science, English,or marketing
• Three (3) to five (5) years ofrelevant experience in marketing, communications issue advocacy/or public relations, talking points, and briefing materials) for senior leaders
• Excellent writing and editing skills with demonstrated ability to translate technical writing or policy documents into accessible materials for staff and residents
• Possession of a valid driver’s license and maintenance of a safe driving record

Preferred :

• Background or experience in government or public-sector organizations
• Experience designing and executing internal communication campaigns that increase employee engagement and organizational alignment
• Demonstrated digital content creation and proficiency in Microsoft PowerPoint and Adobe Creative Suite, or other similar tools
• Experience with multi-lingual communication best practices
• Demonstrated digital content creation and proficiency in Adobe Creative Suite, or other similar tools
• Experience with strategic communications and/or community outreach
• Experience in photography, videography or video editing

Any equivalent combination of education, training, and experience, which would provide the required knowledge and skills, may be considered.
Physical Requirements:
Work is sedentary in nature and requires sufficient physical stamina and strength for:

• Constant sitting to perform daily tasks; occasional walking through a multilevel facility to retrieve information; frequent standing, sometimes for extended periods
• Frequent squatting, reaching above shoulder, and twisting to file documents and lift supplies and material; occasional bending, kneeling, climbing, balancing, and reaching below shoulder to store documents, material, and supplies
• Constant light grasp, fine manipulation, and handling to perform daily duties; occasional firm grasp to safely use equipment
• Frequent lifting, carrying, and pushing and/or pulling of up to ten (10) pounds to move material and supplies; occasional lifting and pushing and/or pulling of up to 25 pounds with dollies and carts

WORKING CONDITIONS
Work is constantly performed indoors. This is primarily sedentary office work. Must demonstrate the ability to meet the physical demands of the job, including the ability to retrieve information from various locations in the office when needed. Exposure to periods of high activity and stress under demanding conditions. The position requires a great deal of communication with City employees, the public, and outside agencies.
Required Materials and Equipment
Operates general office equipment including telephones, calculators, personal computers, copy machines, printers, digital cameras/video recorders, and associated graphics/video software systems.

PRE-EMPLOYMENT REQUIREMENTS

• Background checks will include employment references and criminal history, and when applicable, credit check, driver license record, and education verification
• Drug screen
• Must be legally entitled to work in the United States

The City of Westminster, Colorado, is a drug free workplace and an Equal Opportunity Employer that values diversity and aims to have its workforce reflect the community.

The City of Westminster offers a comprehensive benefit package including:

• Health and Dental
• Flexible Spending
• Pension/Retirement Plans
• Term Life Insurance
• Long-term Disability
• Survivor Benefits
• Wellness Program
• Leave program that provides for vacation, holidays, sick leave, major illness, on the job injury, and administrative reasons
• Career Development Program
• Tuition Reimbursement Program

For a more detailed overview of our Exempt and Administrative Officer benefit package:
Benefit Package

The City of Westminster does not participate in the Social Security system. In lieu of Social Security contributions, the city contributes to a 401(a) defined contribution plan on your behalf.

401(a) Contribution Rates:
Employee Mandatory Contribution: 11.5% of your base pay. Contributions are pre-tax and fully vested.
Employer Contribution: 12% of your base pay.

Employer Contribution Vesting Schedule

• Less than 3 years – 0%
• 3 to 4 years – 60%
• 4 to 5 years – 80%
• Over 5 years – 100%
• For employees age 55 and older, the employer contributions are 100% vested

The City of Westminster provides employees with innovative and practical ways to improve their commute through two key features, EcoPass and Commute Benefits powered by Commutrics. EcoPass provides unlimited trips on RTD's core transit services and Commute Rewards allows you to record your trips and get rewards based on your commute mode.

Closing Date/Time: 2/9/2026 8:30 AM Mountain