Summary

The Communications & Community Engagement Manager is a dynamic, public facing professional dedicated to elevating transparency and civic participation for the Denver Clerk & Recorder (DCR). This full-time position serves as a bridge between our agency and Denver’s diverse residents, educating the public about essential services while fostering strong relationships with community stakeholders, media representatives, and government agencies.

Description

Who We Are

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills, and expertise. Join our diverse, inclusive, and talented workforce of more than 1,000 team members who are at the heart of what makes Denver, Denver.

The Denver Clerk & Recorder, an independently elected office held by the Honorable Paul D. Lopez, performs the legally mandated duties of a clerk and recorder in Colorado, encompassing the City Clerk, County Recorder, Public Trustee, and Chief Elections Official functions.  

Our mission is to serve the people of Denver by providing accessible, reliable, and secure civic services. 

The Denver Clerk & Recorder is committed to providing accessible, equitable, reliable, and secure services to the people of Denver. We strive to ensure every community member can fully participate in elections, exercise their right to marry, easily access public records, and navigate essential processes with confidence.

For more information, visit the Denver Clerk & Recorder’s website at DenverClerkAndRecorder.org

What We Offer

The City and County of Denver offers a competitive salary commensurate with education and experience. While the full salary range for this position is $101,050.00 – $166,733.00/year, the hiring range is $117,471.00 – $133,892.00/year, based on experience and education.

We also offer generous benefits for full-time employees which includes but is not limited to:

  • A guaranteed life-long monthly pension, once vested after 5 years of service
  • 457B Retirement Plan
  • 140 hours of PTO earned within first year + 13 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per year
  • Competitive medical, dental and vision plans effective within 1 month of start date

Location

The Denver Clerk & Recorder’s office is located at 200 W. 14th Ave., immediately south of the City & County Building. Office hours are typically 8 a.m. to 5 p.m. Monday through Friday. Dependent on business needs, some roles have remote work and flexible schedule options with manager approval.

What You’ll Do

The Communications & Community Engagement Manager is a dynamic, public facing professional dedicated to elevating transparency and civic participation for the Denver Clerk & Recorder (DCR). This full-time position serves as a bridge between our agency and Denver’s diverse residents, educating the public about essential services while fostering strong relationships with community stakeholders, media representatives, and government agencies. The Communications & Community Engagement Manager reports to DCR’s Senior Strategic Advisor and currently has five direct reports. Key responsibilities for the Communications & Community Engagement Manager include:

  • Strategic Communications
  • Media & Public Relations
  • Community Advocacy & Stewardship
  • Program & Team Management
  • Adaptable & Inclusive Leadership

Responsibilities

  • Develop and execute an annual operational work plan that includes communications approaches, marketing campaigns, community engagement strategies, and media tactics that align with agency priorities and strategic goals.
  • Track progress for communications and the community engagement activities; report out on metrics to the senior leadership team.
  • Track and manage financial resources, ensuring all outreach and communications efforts remain within budgetary constraints.
  • Act as the primary point of contact for media, responding timely to requests, proactively arranging press coverage and managing distribution of all official announcements.
  • Advise the senior leadership team on how policy decisions may be perceived by the public and recommend messaging adjustments to improve public opinion.
  • Develop policies for public information responses and ensure strict legal compliance with CORA (Colorado Open Records Act) and other public access requirements.
  • Manage responses to critical or sensitive information requests from the public, media, and elected officials.
  • Develop and manage tools to identify, track, and strengthen external relationships with stakeholders across Denver.
  • Identify and implement new public outreach tools and technologies to modernize the agency’s engagement strategy.
  • Manage a team of communications and community engagement professionals, providing daily guidance and oversight.
  • Conduct formal performance evaluations, provide ongoing feedback, and manage the full employee lifecycle, including hiring, training, and disciplinary actions.
  • Communicate annual work plans to staff and ensure the team remains focused on achieving performance standards and continual improvement.
  • Manage professional staff and contractors in the design and production of informational materials, marketing assets, and public campaigns.
  • Monitor programs to ensure effective communication with diverse audiences and seek support and guidance from the Acceso Spanish-language advisory board.
  • Provide staffing and administrative support for the Denver Election Advisory Council.
  • Partner with city and other government agencies to identify opportunities to address complex regional problems and strategic challenges.
  • Must thrive in a fast-paced environment with diverse, complex assignments.
  • Ability to work independently, manage tight schedules, and work evenings or weekends as required by community events or election cycles.

What You’ll Bring

Our ideal candidate will have:

  • Strategic Mindset: Ability to identify innovative ideas, make clear decisions under pressure, and manage multiple projects in a fast-paced environment.
  • Communication: Exceptional written and verbal skills, with the ability to perform on-camera interviews and effectively reach varied audiences. Communicates with clarity, transparency, and cultural humility; develops messages to ensure language and physical accessibility.
  • Technical Expertise: Proficiency in Customer Relationship Management (CRM) tools (e.g., Constant Contact, Salesforce), digital creative software (Adobe Creative Suite, Canva, etc.), social media platforms (Facebook, Instagram, X, LinkedIn, others), and both organic and paid marketing tools.
  • Community Partnership: Engages with constituents and partners as co-creators; prioritizes accessibility, listens to and values lived experience, and ensures that service delivery is culturally responsive and honors the dignity of all community members.
  • Collaboration & Solidarity: Actively seeks out and elevates underrepresented voices within the team and community. Practices radical empathy, shares credit and fosters a culture of belonging where diverse perspectives aren't just “respected” but are foundational.
  • Restorative Practice: Addresses disagreements and grievances using restorative principles; focuses on repairing harm, acknowledging power imbalances, and seeking resolutions that strengthen community ties rather than just “minimizing impact”.
  • Political Navigation: Demonstrates an understanding of the internal and external political landscapes.  Ability to navigate bureaucracy, as well as identify unspoken narratives, biases, and power shifts.

Additionally, the ideal candidate will have:

  • At least five (5) years of professional experience in a full-time marketing/communications, community engagement, and/or government affairs role
  • At least three (3) years of supervisory experience
  • Passion for public service and civic engagement
  • A self-starter with the ability to work and execute assigned tasks independently, as well as lead collaborative projects
  • Experience developing messaging to diverse audiences and delivering presentations/speaking publicly
  • Strong interpersonal skills including the ability to work closely with a team
  • Ability to manage multiple projects and work assignments while staying organized and adhering to deadlines
  • Bilingual in another language commonly used in Denver; preferably Spanish Knowledge of and experience working within Denver’s neighborhoods and community groups
  • Experience with external communications developing outreach plans with metrics
  • Experience building coalitions with service providers and other government agencies
  • Bilingual proficiency, particularly in Spanish, is highly preferred to serve Denver’s diverse community

Minimum Qualifications

  • Education requirement: Bachelor's Degree in Business Administration, Marketing, Communications or a related field.
  • Experience Requirement: Three (3) years of experience at the type and level of functional or operational management, which must have included supervision of marketing and/or communications professionals.
  • Education/Experience Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education.
  • Additional appropriate education may be substituted for the minimum experience requirements.
  • License/Certifications: By position, requires a valid Driver's License at the time of application.
  • Licenses and certifications must be kept current as a condition of employment.

Required Application Documents

  • Resume
  • Cover Letter

Application Deadline

This posting is expected to stay open until April 15th. Please submit your application as soon as possible no later than April 15th at 11:59 p.m. MST.

About Everything Else

Job Profile

CM2839 Marketing and Communications Manager

To view the full job profile including position specifications, physical demands, and probationary period, click here.

Position Type

Unlimited

Position Salary Range

$101,050.00 – $166,733.00

Target Pay

$117,471.00 – $133,892.00/year, based on experience and education

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