Summary
Description
Introduction
Managers thrive with us! HCA Healthcare is one of the nation’s leading providers of healthcare services, comprising of over 180 hospitals and about 2,000 sites of care in 21 states and the United Kingdom. We are looking for a(an) VP Operations for our HCA HealthONE Presbyterian St. Luke's team where excellence creates excellence.
Benefits
HCA HealthONE Presbyterian St. Luke's, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Consumer discounts through Abenity and Consumer Discounts
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
HCA Healthcare has expanded our influence across the healthcare industry by investing $3.5 billion in capital improvements in recent years. Do you want to be an influencer in healthcare? Apply for our VP Operations role today!
Job Summary and Qualifications
Position Summary: This position supports the mission of Presbyterian/St. Luke’s Medical Center of optimizing the quality of life of all those served by expanding beyond the traditional focus on medical needs to the needs of the whole person.
Under the supervision of the COO, the VP Operations is responsible for the administrative direction, evaluation, and coordination of the functions and activities of assigned departments within the organizations and ensures operational objectives and results are in accord with overall hospital needs. Additionally, he/she is responsible for integrating the vision of the corporation with internal organizational information, market research and environmental analyses in order to formulate with the COO, a workable, long-term strategic direction for the organization.
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Ensures the consistent and effective execution of key systems and processes that make effective use of organizational resources.
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Directs the collection and analysis of data for the strategic planning purposes and other plans developed to meet hospital operational initiatives
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Responsibility and oversight for the implementation of the operational plan across service lines.
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Cultivates relationships with physicians by developing & conducting needs assessment survey—design, letters, operationalize, and implementation of succession planning protocol.
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Leads a team or unit to enhance product or service quality; drives the business toward enhanced product or service quality.
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Creates a work environment in which employees committed to their organization and feel pride and job ownership.
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Builds strategic alliances and partnerships within the organization to collaboratively execute business strategies.
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Creates an environment in which products and processes are designed to ensure customer satisfaction; effectively incorporates customer perspectives in all business activities.
Presbyterian/St. Luke’s Medical Center and Rocky Mountain Hospital for Children expects our iCARE behavioral standards to be reflected in the way every employee interacts with co-workers, providers, patients & family members, and with others in the community.
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Integrity – We are honest and do what we say
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Compassion – We are sympathetic to the needs of others
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Accountability – We take ownership for how our actions and behaviors impact outcomes
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Respect – We value others and embrace differences
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Excellence – We take personal pride in exceeding expectations
Position Requirements:
Licensure/Certification/Registration: None
Education: Master’s degree in marketing, business administration or related business field required. Emphasis in healthcare preferred.
Experience: 5+ years of progressive experience in operations, business development, marketing and communications in a health care environment.
Special Qualifications: Requires a high level of technical knowledge in strategic planning and marketing, business and market development, market research and planning and promotions/advertising. A high degree of analytical ability and strategic thinking required in the development of strategies and plans for the entire Medical Center. Excellent interpersonal skills to relate effectively with all levels within the organization and outside firms and agencies. Ability to lead people and get results through others. Ability to think ahead and plan over a 1-2 year time span. Marketing and service systems development and deployment. Problem analysis and problem resolution at both a strategic and functional level. Strong customer orientation. Excellent interpersonal and communication skills including presentation skills. High performance teams and a strong team player.
HCA HealthONE, one of the largest and most comprehensive healthcare systems in the Rocky Mountain region, offers more than 170 care sites in the Denver metro area. Offering services across the continuum of care to meet patients’ total healthcare needs, HCA HealthONE includes seven acute care hospitals, a dedicated flagship pediatric hospital, a rehabilitation hospital, CareNow® urgent care clinics, mental health campuses, imaging and surgery centers, physician practices, home and hospice care, and AirLife Denver, which provides regional critical care air and ground transportation. Among HCA HealthONE’s acute care hospitals is Presbyterian/St. Luke’s (P/SL). P/SL has been meeting the healthcare needs of patients and their families from across the Rocky Mountain region for more than 140 years. Included on the P/SL campus is Rocky Mountain Children’s, a dedicated pediatric hospital, making the campus the only tertiary/quaternary combined pediatric and adult hospital in this region. P/SL is home to an award-winning cancer program including the Colorado Blood Cancer Institute, a solid organ transplant program, and complex orthopedics. Consistently among the Denver Business Journals’ list of top corporate philanthropists in the Denver-metro area, HCA HealthONE was named as one of the most community-minded organizations by The Civic 50 and contributed more than $1 million through cash and in-kind donations last year alone, along with more than $400M in federal, state and local taxes.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
