The Veteran Resource Coordinator at the Bill Daniels Veteran Services Center is directly responsible for the management of the front desk and lobby area, the service provision for guests in the building, assisting the participants with accessing needed items and food. Service modalities include Trauma Informed Care, Harm Reduction, Motivational Interviewing and Crises De-escalation. Job duties include supporting and coordinating with other front desk staff members in the delivery of appropriate support services for participants experiencing homelessness, maintaining the safety and wellbeing of all participants, maintaining the cleanliness of the facility, helps plan and host special events, and ensures program accountability, professional interaction/communication between VOA staff, clients, volunteers, third party entities, and collaborators and maintaining client files and program data entry/ maintenance. Further, the Veteran Resource Coordinator will develop expertise on Veteran services and other specialty areas including housing, employment, legal services, benefits, or others as indicated by the needs of the program.