The Health Care Navigators are responsible for connecting Veterans to VA health care benefits and/or community health care benefits, providing case management and care coordination, health education, interdisciplinary collaboration, coordination, and consultation, and other administrative duties as assigned. The health care navigator will act as a liaison between the SSVF grantee and the VA or community medical clinic and works with a population of Veterans with complex needs who require assistance accessing health care services or adhering to health care plans.
This position works in conjunction with the SSVF case management team, the Veteran’s assigned interdisciplinary team, which includes medical, nursing, administrative specialists, and case management personnel. The SSVF health care navigator works within this team to provide timely, appropriate, and equitable Veteran centered care. The SSVF health care navigator works collaboratively with the team and the Veteran to identify and address systems challenges for enhanced care coordination as needed.
This position also includes outreach to Veteran households throughout the program’s service area as needed.
The duties and responsibilities of the Health Care Navigator are subject to change depending on the needs of the SSVF grantee and the Veteran population experiencing homelessness in a geographic catchment area.
Hospitals Jobs
Case Manager 4 (Team Lead) directs and facilitates the delivery of appropriate support services for participant households as indicated by relevant service modalities. Job duties include conducting needs-based and program eligibility assessments, engaging in community outreach, providing case management services, and program-wide service coordination. The Case Manager 4 (Team Lead) is responsible for possessing an in-depth knowledge regarding general program requirements and field-relevant best practices and standards in order to act as a resource, guide, and mentor for other team members. The Case Manager 4 (Team Lead) not only carries a case load but also leads a team. Further, Case Manager 4 (Team Lead) is charged with serving as a mentor to junior personnel to support the development of knowledge and experience in best practice standards throughout their work group.
The Residential Coordinator the Senior Women’s Shelter (SWS) is directly responsible for the management of the facility (during their shift), the service provision for the participants in the program, assisting the residents with maintaining their Stay in the program as well as obtaining housing in the community upon exit. This program is a 24-hour shelter program serving to 25 unaccompanied senior women and three unaccompanied Veteran Service modalities include Housing First, Trauma Informed Care, Harm Reduction, Motivational Interviewing, Crises De-escalation and Critical Time Intervention. Job duties include supporting and coordinating the Residential Case Manager in the delivery of appropriate housing stability and support services for women experiencing chronic homelessness including ensuring client needs are met, maintaining the safety and wellbeing of all 28 residents, maintaining the cleanliness of the facility, providing life skill classes, maintaining client files and program data entry/ maintenance. Further, Residential Coordinators will have an expertise on mental health services and may develop specialty areas including housing, employment, legal services, benefits, or others as indicated by the needs of the program.
The Housing Navigator is tasked with engaging, recruiting, and retaining landlords, conducting housing consultations with program participants, and serving as the subject-matter agency expert in all matters related to the development of programming linked to housing placement. Job duties include conducting vacancy searches, hosting informational meetings with participants and partners, coordinating participant placement into housing, developing and maintain housing databases, composing regular correspondence with landlords and assessing their program satisfaction, identifying housing options for program participants, training staff members and program participants in the subject areas of landlord retention, landlord/tenant rights and responsibilities, and housing development/operating models relevant to homeless services. May also be responsible for a small caseload of participants for case management purposes.
Case Manager:
The Case Manager directs and facilitates the delivery of appropriate support services for participant households as indicated by relevant service modalities. Job duties include conducting needs-based and program eligibility assessments, engaging in community outreach, providing case management services, and program-wide service coordination. Case Manager is charged with making demonstrable progress towards obtaining and applying knowledge and experience in field-relevant best practices and standards.
Service Coordinator – Case Manager:
The Service Coordinator is directly responsible for the service provision and housing assistance for the residents in the Affordable Housing Portfolio. This program serves seniors and persons with disabilities located one of the affordable housing sites. Service modalities include Trauma Informed Care, Harm Reduction, and Motivational Interviewing. This position will work in conjunction with the Community Administrator at the housing site. Job duties include conducting needs-based assessments, community outreach, providing case management services, supporting housing retention, connection to income resources and/or public benefits, attending meetings/trainings within the community and collaborating care with service providers and multi-disciplinary teams to enable them to live independently and age in place. Responsible for coordinating and/or facilitating health, wellness, and educational programs that are tailored to resident needs in order to improve resident wellbeing and foster a strong sense of community. Maintain existing partners and establish new partnerships with the aim of expanding opportunities and resources available to residents.
The Delivery Driver delivers meals and supplies from the Central Kitchen to scheduled delivery points for Volunteers of America Seniors’ Nutrition, Meals on Wheels, Residential and Head Start Programs. The delivery driver packs, loads, and organizes agency vehicles to ensure scheduled and efficient completion of the route. The delivery driver cultivates and maintains communication and teamwork with clients, volunteers, coworkers, and community partners.
The Marketing & Outreach Specialist will support a wide range of marketing efforts, with an emphasis on social media, events and outreach, and departmental administration. This position will report to the Director of Marketing. The Marketing & Experience office is located in Edwards.
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