Job Duties for this position include but are not limited to the following:
Creates online content developed per disciplined process of identification of objectives and transferring those to a project plan to outline all necessary course completion qualifications.
Performs weekly administrative tasks for online City University and Brainshark.
Provides customer service and troubleshooting to online course end users.
Provides the training administrator reports/metrics for training assignments as required
Acts as a subject matter expert in one or more disciplines of learning management and provides leadership, and direction to departments/agencies to achieve objectives related to Airport Infrastructure Management’s vision and priorities.
Serves as an internal consultant to solve operational performance issues, provides technical assistance to colleagues and/or managers, and ensures consistency and equity in both policy and practice.
Presents findings and recommendations to the training administrator and/or department managers to gain support and approval of proposed recommendations and implementation strategies.
Cultivates, fosters, and maintains positive working relationships with managers, supervisors, employees, and other stakeholders to gain their cooperation and support in assigned projects.
Ensure online compliance training courses remain updated and current
Conducts New Employee Orientation training as needed
Works with agency trainers to assist with annual snow training as required
Participates in the Maintenance Snow Program
Performs other related duties as assigned