Customer Service Jobs

As the Product Support Team Lead, you will be a player/coach who is crucial to ensuring the satisfaction of our network of both families and partners during and after delivery of a Cubby Bed. You’ll manage a team of Support Associates and provide them with timely feedback and encouragement. This role will also work directly with customers to provide solutions to escalated issues, modify processes and tooling, and demonstrate subject matter expertise on Cubby’s processes and products.