The ZAPP customer support coordinator is responsible for responding to customer questions and requests, onboarding new customers through virtual training and phone calls, and coordinating the logistics for ZAPP add-on services.
The ZAPP customer support coordinator is responsible for responding to customer questions and requests, onboarding new customers through virtual training and phone calls, and coordinating the logistics for ZAPP add-on services.
Rocky Talkie is looking for a Customer Experience Manager to lead and evolve our CX function as we continue to grow. This role is a blend of team leadership, operational improvement, and hands-on support-focused on delivering a thoughtful, high-quality experience to every customer who reaches out to us.