The Senior Associate at The Mission is responsible, in conjunction with other Mission staff, for the monitoring of the facility and the surrounding areas during their shift; the service provision for the family participants in the program; and assisting all participants with accessing needed items such as food, and community resources. Service modalities include Trauma Informed Care, Harm Reduction, Motivational Interviewing and Crises De-escalation. Job duties include supporting and coordinating with other Mission staff to ensure the delivery of available services and resources for participants experiencing homelessness, maintaining the safety and wellbeing of all participants, overseeing the cleanliness of the facility and its surrounding property, including the alley. Ensures program accountability, professional interaction/communication between VOA staff, participants, volunteers, third party entities, collaborators, and neighbors.