Chief Administrative Officer

Summary

Description

About Changent

Changent partners with communities nationwide to deliver two evidence-based home visiting programs: Nurse-Family Partnership and Child First. In 2020, what was formerly the National Service Office for Nurse-Family Partnership united with Child First, creating an integrated organization where complementary clinical expertise, shared infrastructure, and coordinated support help families thrive. Together, these programs address the full spectrum of family needs – from maternal and infant health to early childhood mental wellness – with proven interventions that create lasting positive outcomes for children and parents.

Our Shared Commitment

Both Child First and Nurse-Family Partnership focus on supporting families who face the greatest barriers to healthy child development – helping them achieve meaningful, lasting outcomes. Beyond the relational health and developmental benefits for children, these programs represent effective investments of community resources, maximizing the impact of public and private funds while strengthening families' long-term wellbeing and self-sufficiency.

The Opportunity

The Chief Administrative Officer (CAO) partners with the President & CEO to shape how Changent leverages financial, contract, and risk systems to advance its mission and drive measurable impact. This role goes beyond the traditional CFO model by introducing new approaches, challenging legacy practices, and providing strategic insight that informs enterprise-level decisions and long-term growth.

The CAO leads finance, contracts, and risk management while strengthening analytical insight, systems infrastructure, and contracting discipline. This systems-oriented executive integrates financial, contract, and compliance processes, demonstrating expertise in financial management, data analytics, technology-enabled process improvement, and contracting – including state-level, multi-jurisdictional, or regulated agreements – while translating complex information into actionable guidance for the President & CEO, Board, and executive team. Candidates may come from nonprofit, public, or private sectors but must have successfully led work of comparable scale, complexity, and strategic significance.

This position reports to the CEO and has up to 6 direct reports; and should expect to travel up to 20% of the time.

The CAO’s key responsibilities include, but are not limited to:

Strategic Financial Leadership

• Shape financial strategy and provide expert guidance to the President & CEO, Board of Directors, and executive team.
• Oversee budgeting, forecasting, and long-term financial planning to advance growth, diversification, and sustainability.
• Serve as Staff Lead to the Finance Committee of the Board, providing insight on finance, risk, and contract performance to support strategic decision-making.
• Lead finance and accounting teams to deliver high-impact results, strengthen departmental capabilities, and optimize financial processes across the organization.
• Shape enterprise decisions and strategic priorities through insights derived from financial and operational data.

Contract and Risk Management

• Direct contract strategy, execution, and process improvements that integrate with financial planning and compliance frameworks to advance mission priorities.
• Lead enterprise risk strategy related to contracts and financial exposures, providing actionable insight for executive and Board decision-making.
• Oversee contract administration and compliance frameworks in partnership with outside counsel, when appropriate.
• Translate complex contract and risk data into actionable solutions for the President & CEO, executive team, and cross-functional leadership.

Systems, Data, and Insight

• Leverage financial and operational data to identify trends, monitor performance, and guide resource allocation for measurable organizational impact.
• Modernize and integrate financial, contract, and risk systems to optimize data accuracy and decision-making.
• Optimize AI and automation within finance, contracting, and compliance to reduce risk, reclaim time, and strengthen operational performance.
• Establish metrics to provide clarity on financial health, contract outcomes, and risk exposure for executive decision-making.
• Elevate system capabilities to advance enterprise strategy, sustainability, and mission outcomes.

Enterprise Influence and Partnership

• Partner with the President & CEO, executive team, and Board to align financial, contract, and risk strategies with organizational priorities.
• Shape enterprise-wide understanding of financial performance, contract outcomes, and risk exposure to inform decision-making and resource allocation.
• Build alignment across program and operational leaders to connect financial and contract strategy with organizational results.
• Advise the executive team and external partners on enterprise-level financial, contracting, and risk strategy.
• Provide guidance and mentorship to senior finance, contracts, and risk staff to elevate capabilities and strengthen executive-level performance.

We welcome candidates who are ready to make an impact – here’s what success in this role looks like:

Education & Experience

• Bachelor’s degree (BS) in Accounting, Finance, Business Administration, or a related field required.
• Master of Business Administration (MBA), Certified Public Accountant (CPA), or equivalent professional certification strongly preferred.
• Minimum 15 years of senior financial and administrative leadership, including direct engagement with Boards, executive teams, and key stakeholders.
• Minimum 10 years of experience in financial management, grants administration, contracts, and compliance oversight for organizations with operating budgets of $30M or more.
• Experience guiding organizations through growth, diversification, and organizational transformation, including experience in large-scale or multi-unit environments.

Technical Skills

• Minimum 10 years of experience in financial strategy, long-term planning, budgeting, forecasting, and sustainability modeling.
• Minimum 7 years of experience leading contract strategy, negotiation, execution, and performance, with knowledge of regulatory and compliance requirements.
• Minimum 7 years of experience integrating financial, contract, and risk data to inform enterprise-level decision-making and strategic initiatives.
• Minimum 5 years of experience leading process improvement initiatives, streamlining workflows, optimizing systems, and implementing scalable solutions.
• Minimum 5 years of experience analyzing complex datasets to identify trends, monitor performance, and inform strategic financial, contracting, and compliance decisions.
• Minimum 5 years of experience adopting, optimizing, and integrating financial, contract, and compliance systems.
• Minimum 3 years of experience leveraging AI and automation technologies within finance, contracting, and compliance operations.

Strongly Preferred

• Experience managing finance, contracts, and compliance in large-scale, multi-unit, or multi-sector organizations, including grants and government funding.
• Strong leadership skills with experience developing high-performing teams, mentoring senior staff, and stretching organizational capabilities.
• Exceptional communication and interpersonal skills, with extensive experience presenting complex financial, contractual, and risk information to executive leadership, Boards, funders, and external partners.
• Experience managing finance, contracts, and compliance in national nonprofit organizations, including grants and government funding.
• Experience with organizational transformation initiatives, process modernization, and strategic performance management.

Compensation & Benefits

This is a full-time, remote position with a salary range $210,000 – $241,500, including a $15,000 sign-on bonus.

Health & Well-Being

• Multiple medical plan options through Anthem BCBS, plus dental and vision coverage through Humana.
• $1,600 annual employer contribution for employees enrolled in a High-Deductible Health Plan with a Health Savings Account (HSA).
• Flexible Spending Accounts (FSA) available for medical and dependent care expenses.
• Employer-paid short- and long-term disability insurance and life insurance.

Rest & Renewal

• Approximately 20 paid days off per year, including holidays, winter break, vacation, sick, floating holiday, and personal time.
• Parental Leave: Paid time to bond with a new child through birth, foster-care, or adoption.

Financial Well-Being

• 401(k) with 10% employer contribution – you’re fully vested from day one.
• Employees can also contribute up to IRS limits through traditional or Roth options.

Additional Highlights

• Domestic partner coverage (including children).
• Access to 24/7 virtual healthcare through Healthiest You.