As Judi’s House/JAG Institute continues to grow, the importance of integrating an experienced Chief Operating Officer (COO) into the organization has become clear. One of the main responsibilities of the COO will be to increase and sustain operational capabilities that facilitate the delivery of critical grief resources and measurable impact to more grieving children and families in Colorado and beyond. Reporting to the CEO, the COO will lead the internal operations of the organization, overseeing financial, legal, administrative, human resources (HR), information technology (IT), physical infrastructure, and the operational components of all initiatives. This seasoned, strategic, process-minded, and action oriented leader should have experience scaling initiatives, leading a team, and developing a service oriented performance culture among a group of diverse, talented individuals. The COO must be a leader who is able to help others deliver measurable, cost-effective results that make the organization’s vision a reality, including demonstrating skills in business plan development for future growth and expansion. This organized and motivated individual must have strong time, resource, project, and change management skills that can be applied towards improving planning processes and work flow. Business acumen in the areas of product development, program scaling, sustainability planning, and marketing are necessary, as well as operational experience in a behavioral health or health care setting. Importantly, the successful COO will have the management and leadership skills to tap into the strengths that each member of the team brings to this mission, facilitating accountability internally as well as to external stakeholders. While it is essential that the COO bring efficient and effective systems to increase the productivity of the organization, it is also critical that changes consider the creative and compassionate spirit that drives the team and its individuals.