Summary
Description
About Us:
The Center for Improving Value in Health Care (CIVHC) is an independent non-profit that equips partners and communities in Colorado and across the nation with the resources, services and unbiased data needed to improve health and health care. As the designated administrator of Colorado’s All Payer Claims Database (CO APCD), CIVHC oversees the collection of health care claims from Colorado’s public and private health care insurers and uses that information to promote price transparency, inform policy, advance health equity, conduct research, and much more. We are objective, solution-oriented, and maintain the highest integrity in the work we do.
Job Summary:
The Director of Business Development is responsible for leading CIVHC’s strategic customer engagement to drive revenue growth by identifying and securing new client opportunities, fostering customer retention, and expanding relationships across various market segments. This role will be instrumental in identifying new markets and expanding CIVHC’s product and service offerings, in collaboration with other CIVHC leaders and teams. The role will propel the expansion of the services CIVHC offers, and strategic partnerships aligned with CIVHC’s mission to improve health and health care through data and analytics, in Colorado and nationally. The Director works alongside all teams including Data Solutions and Impact (Marketing/Communications) teams to identify and penetrate key CIVHC markets and execute successful sales, business development, and client engagement campaigns. This role encompasses both tactical execution and strategic leadership, ensuring alignment between day-to-day activities and long-term organizational goals. The Director ensures that the organization’s voice not only resonates externally, but also aligns internally, fostering a culture of purpose, transparency, and accountability
Supervisory Responsibilities:
- Oversees the daily activities of business development staff, including business development workflows, sales tracking, and goal attainment.
- Provides strategic sales support in pursuit of new opportunities, as needed
- Interviews, hires, trains, and mentors departmental staff.
- Conducts performance evaluations and coaching.
- Leads cross team and cross department collaboration and partnership within CIVHC, to ensure coordination and efficiency in the execution of day-to-day tasks.
Duties/Responsibilities/Essential Functions:
- Develops and executes annual business development plans aligned with CIVHC’s strategic objectives.
- Is an active participant in CIVHC’s organization-wide efforts to develop new revenue streams, product and service offerings.
- Primarily responsible for lead generation; this position leads efforts to identify new clients and qualify, and secure new business opportunities with government, research, nonprofit, provider, payer, digital health organizations and beyond.
- Collaborates with CIVHC’s Impact team to align marketing and outreach campaigns and outreach with CIVHC’s services and key audiences.
- Drives revenue growth by expanding CIVHC’s footprint within existing accounts and identifying opportunities to deepen engagement and broaden service offerings.
- Has expertise with and oversees documentation of sales pipeline, conversion rates and other key statistics in Salesforce
- Leverages metrics and reporting to inform decisions.
- Continuously develops a pipeline of leads and prospects.
- Collaborate with Impact team to develop materials, including marketing collateral, case studies, and presentations, ensuring that they are compelling, customized to client needs, and reflect the organization’s strengths.
- Participates with other department leaders to foster a collaborative and supportive work environment that promotes professional growth and development. Ensures customer satisfaction through strategic account management and resolution of issues.
- Develops strategies for dealing with obstacles, customer objections, and competitive situations.
- Contributes to goal setting and KPI development related to earned revenue and partnership success.
- Participates in key industry conferences and events to promote CIVHC.
- Supports financial forecasting and budget planning related to business development.
- Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Required Skills/Abilities:
- Strong consultative sales and negotiation skills.
- Excellent verbal and written communication.
- Experience developing sales strategies, outreach plans, and business proposals.
- Strong understanding of the health care landscape, especially related to data use and policy.
- Strong experience using Salesforce as a CRM tool
- Willingness to learn about the structure and available data in the Colorado All Payer Claims Database (APCD)
- Ability to build relationships with partners across multiple sectors.
- Skilled in market research.
- High emotional intelligence, initiative, and adaptability.
- Experience supervising other team members and cultivating their success.
Education and Experience:
- Bachelor’s degree in business, public health, marketing, or a related field; 7 years of progressive experience in business development or sales will be accepted in lieu of education.
- Minimum 5 years of experience in business development, sales, or client relationship roles in health care, technology, data analytics, or other mission-driven sectors.
- A minimum of 2 years of experience managing a team is required.
- Experience in health care, public health, or a data-focused organization is highly desirable.
Physical Requirements:
- Sitting for extended periods of time.
- Using a computer and keyboard for typing and data entry.
- Reaching and stretching to access files or equipment.
- Lifting and carrying light objects such as papers or office supplies.
- Walking short distances within the office environment.
- Operating office equipment such as printers, copiers, and fax machines.
- Occasionally bending or stooping to retrieve items from lower shelves or cabinets.
- Maintaining good posture to prevent discomfort or strain.
- Using a telephone or headset for communication.
- Ability to focus and concentrate for prolonged periods.
Working Environment:
This position is based in Denver, Colorado and only applicants that live within commuting distance to Denver, or plan to relocate to a commutable distance will be considered for this role. Limited relocation assistance may be available for out of state candidates. CIVHC operates in a hybrid work environment with a requirement of at least 1-day per week in the office.
This position involves long-term sitting, computer /desk work, some walking and standing, minimal light lifting, in an office environment. Virtual, phone, and in-person communication. Some overnight travel may be required, less than 5%.
Other duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Position Timeline:
Our target is to fill this position by July 31, 2025. Application review will begin immediately and will continue on a rolling basis until the position is filled. We encourage interested candidates to apply as soon as possible for full consideration.
Compensation and Benefits:
The salary range for this position is $120,000 – $130,000 annually, based on relevant experience, education, and internal equity. CIVHC offers a comprehensive benefits package including medical, dental, and vision coverage; paid time off; life and disability insurance; and retirement plan contributions.
Equal Opportunity Employer:
CIVHC is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other legally protected status.
Benefits
Perks and Benefits:
- 403(b) Retirement plan
- Comprehensive healthcare, dental, and vision plans
- Dependent Care Flexible Spending Account options
- Employer paid life insurance
- Short- and long-term disability
- Nine paid holidays per year plus generous personal time off
- Flexible schedules, work-from-home options, and an employee wellness program.
- Professional development opportunities and an on-site workout facility.
- Position may qualify for Public Service Loan Forgiveness Program. For more information, go to: https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service
- Company-paid parking and more!
How to Apply
Click HERE to Apply!
