Description of Job

The Outreach Coordinator position exists to strengthen public awareness, trust, and equitable access to the 988 Colorado Mental Health Line. Working closely with the 988 Marketing and Outreach Specialist and the broader 988 Team, this role supports statewide efforts to expand understanding of 988, reduce stigma, and engage diverse communities through events, campaigns, and partnerships. The position will coordinate outreach activities, develop and distribute materials, track engagement, and support grassroots strategies that ensure 988 reaches high-risk and underserved populations. By advancing these priorities, the Outreach Coordinator helps establish 988 as Colorado’s trusted front door to behavioral health support.
Job duties:
Campaign Support
Support the 988 Marketing and Outreach Specialist in implementing statewide awareness, stigma reduction, and outreach strategies for the 988 Colorado Mental Health Line (Objectives 1–3).
· Assist with coordinating and staffing event outreach and sponsorship activations, including preparation, materials management, event setup/tear down, and representing 988 at community events.
· Provide logistical and operational support for statewide campaigns, including digital platforms, grassroots outreach, and storytelling initiatives.
· Participate in weekly marketing vendor meetings to assist the Specialist in ensuring alignment between vendors, the 988 Team, and community partners.
· Provide backup and day-to-day support to the Marketing and Outreach Specialist, campaign team, 988 Enterprise Board, creative agencies, and other stakeholders to ensure consistent and effective messaging.

Community and Board Engagement
Assist the Marketing and Outreach Specialist in supporting outreach and engagement activities tied to the 988 Enterprise Board and statewide partners (Objectives 2–3).
· Help monitor and respond to inquiries directed to the 988 email inbox; maintain outreach-related communications.
· Provide support to the Specialist in coordinating community engagement and in-person outreach events across Colorado.
· Serve as backup to the Marketing and Outreach Specialist for marketing and communications support, including assisting with media inquiries and coordination when the Specialist is unavailable.

Other Duties as assigned: This position may be called upon to perform tasks or undertake special assignments or projects deemed necessary by BHA, but not specifically referenced in the above duties.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Experience and/or Education:

Five years of relevant experience in an occupation related to marketing, communications, or outreach; or a combination of related education and/or relevant experience totaling five years

Preferred Experience Areas: Public or community outreach, behavioral health awareness, event coordination, campaign logistics, stakeholder engagement, and communications support in a public sector or nonprofit setting.

Preferred Degree Areas: Communications, Marketing, Public Relations, Behavioral Health, Public Health, or a closely related field.

Preferred Qualifications and Essential Competencies:

Event planning and community outreach experience in large-scale or statewide initiatives.
Excellent communication and interpersonal skills for engaging diverse audiences.
Knowledge of behavioral health promotion, stigma reduction, or suicide prevention messaging.
Strong organizational skills for tracking outreach metrics and logistics.
Ability to represent 988 at public events with professionalism and cultural sensitivity.
Proficiency with Microsoft Office, Google Workspace, and event tracking tools.
Collaborative team mindset, flexibility, and attention to detail in fast-paced environments.

Conditions of Employment:

Standard background check and references required
Motor Vehicle Check, if the employee will drive a state-owned vehicle, either in an ongoing capacity while performing their normal day-to-day job duties, OR on occasion for training/meetings/client visits/etc.
Must possess a valid, non-restricted Colorado Driver’s License or a non-restricted U.S. Driver's License for positions within 30 miles of the CO state border
Out-of-State Driver’s License holders must obtain a valid, non-restricted Colorado Driver’s License within 30 days of employment start date.
This position travels throughout the state to various meetings for community engagement and marketing events.
Former State employees who were disciplinarily terminated or resigned in lieu of termination must:
- Disclose that information on the application.
- Explain why the prior termination or resignation should not disqualify you from the current position.
- Provide your employee number from your prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.

CDHS Selection Process Explanation

Employment history is calculated on a full-time basis (40/hrs per week). Part-time employment is calculated on a prorated basis to determine qualifications. Be sure your application specifically addresses your qualifications, experience, work products, and accomplishments as they relate to the position and minimum requirements.

Preferred Qualifications & Competencies:
- Relevant years of state service experience.

Minimum Qualification Screening Process

A Human Resources Analyst will review the work experience/job duties sections of the online job application to determine whether your experience meets the minimum qualifications for the position. You must complete the official State of Colorado online application. Cover letters and resumes WILL NOT be reviewed during the minimum qualifications screening process. You must specifically document your work experience and qualifications. Do not use "see resume" or "see attached."

You must meet the minimum qualifications to continue in the selection process. Part-time work experience will be prorated.

Comparative Analysis Process – Structured Application Review

After minimum qualification screening, the comparative analysis process will involve a review and rating of all the information you submit. The comparative analysis step may also include your results from an eSkills Test.

Your Work Experience/Job Duties

Document your work experience/job duties to the extent to which you possess the skills, education, experience, minimum qualifications, and preferred qualifications.

If listed, answer all supplemental questions as your answers to these questions will be evaluated during this phase. Provide at least 4-8 sentences for each supplemental question.

Supplemental Questions

Answer the supplemental questions completely and thoughtfully. We will rate your answers based on the content of your response and your writing skills (spelling, grammar, and clarity of your writing).

Appeal Rights

You may file an appeal with the State Personnel Board or request a review by the State Personnel Director if your application is eliminated. You will find the appeals process, the official appeal form, and how to deliver it on the State Personnel Board website.

You or your representative must sign and submit the official appeal form for review.
You can find the official appeal form here (Download PDF reader).
You must be deliver the official appeal form to the State Personnel Board:
- By email (dpa_state.personnelboard@state.co.us), or
- Postmarked in US Mail to(1525 Sherman Street, 4th Floor, Denver CO 80203, or
- Hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or
- Faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

Contact the State Personnel Board for assistance:

At (303) 866-3300, or
Refer to the Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, within the Rules webpage.

Supplemental Information

How to apply to the State of Colorado (Youtube Video, Runtime 3:59, Closed Captions Available)

The Assessment Process

For additional recruiting questions, please contact: Stacy.Chinea@state.co.us

About Us & Benefits

If your goal is to build a career that makes a difference, join the dedicated people of the Colorado Department of Human Services (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. Each of us is committed to contributing to a safe and accessible CDHS. In addition to a great location and rewarding and meaningful work, we offer:

Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401(k) and 457 plans
Medical and dental health plans
Employer supplemented Health Savings Account
Paid life insurance
Short- and long-term disability coverage
11 paid holidays per year plus vacation and sick leave
State of Colorado Employee BenefitHub Resource Center
Employee Wellness program
Excellent work-life programs, such as flexible schedules, training and more
Remote work arrangements for eligible positions
*Some positions may qualify for the Public Service Loan Forgiveness Program.

Our Values

We believe in a people-first approach: We prioritize the needs, well-being, and dignity of the individuals, families and communities we serve. We commit to respect, fairness and access in every decision, policy and interaction. We engage client voices and experiences in the development and implementation of the services we provide.
Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.
We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.
Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.
We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.
Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.

ADA Accommodations

CDHS is committed to a Colorado for ALL qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment.

This includes completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or performing essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to cdhs_ada@state.co.us.

EEO Statement

The State of Colorado is an equal opportunity employer

We are committed to increasing a “Colorado for ALL" of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of all backgrounds and abilities. The State of Colorado believes that a “Colorado for ALL” drives our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

Additional Support For Your Application

Toll Free Applicant Technical Support

If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV technical support at 855-524-5627 Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful hints: if you are having difficulty uploading or attaching documents to your application 1) ensure your documents are PDF or Microsoft Word files and 2) close the document before you attempt to upload (attach) it.

Required Supplemental Questions:

(Multiple Choice) The bottom of this job announcement provides links to additional information on how to apply, the assessment process, toll free applicant technical support, and about how the State of Colorado is an equal opportunity employer.
- Please acknowledge below that you have read the information provided in these links.
  - This information is available to me and I have read this information.
  - I am unable to access the links with this information on the job posting. (If you select this option, please contact the recruiter, whose information is listed on this announcement, so that they can send this information directly to you.)
Your legal name is used in the hiring process for background checks. Did you use your full legal name in your application? If not, please update your information before submitting your application. Yes/No
If you are a current or former State of Colorado employee, please list your employee number (starts with 997…). Your application may be considered incomplete if you do not provide this information. An incomplete application may not move forward in the Selection process. If you are a former or current state employee, please identify what state agency you work(ed) with and how many years of relevant state service you have related to the position you are applying for. (Ensure this is listed on your application under work experience).
Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application.