Summary
Description
All potential candidates must respond with a resume and a customized cover letter. Applications without a cover letter will not be considered. Applications will be accepted until the position is filled. Interested candidates can apply to
(hr@biglittlecolorado.org), or on our website: https://biglittlecolorado.bamboohr.com/careers/71
BIG BROTHERS BIG SISTERS OF COLORADO MISSION
The mission of Big Brothers Big Sisters of Colorado (BBBSC) is to create and support mentoring relationships that ignite the power and promise of our youth. Our vision is for all youth to reach their potential. This is accomplished through partnering with youth mentees, parents/guardians, volunteers, local communities, and caring philanthropists. We are accountable for each child in our program achieving: higher aspirations, greater confidence, and better relationships, increased sense of belonging and community/school engagement, which contributes to improved mental health, avoidance of risky behaviors, and educational success.
Our values are: Belonging, Resilience, Accountability, Vision, and Empathy (BRAVE)
ABOUT BIG BROTHERS BIG SISTERS OF COLORADO
We are committed to ensuring that every employee has the resources, support, and opportunities they need to succeed, excel in their role, and make a lasting impact at BBBSC. Our organization is dedicated to fostering a safe and respectful environment where all individuals feel valued and empowered. We set clear expectations and provide the tools needed for every team member to contribute meaningfully to our shared mission. We strive to create a workplace where everyone feels a sense of value and is equipped to make a positive impact.
VICE PRESIDENT OF PROGRAMS
The Vice President of Programs position is responsible for the strategic direction, design, implementation, support, and oversight of Denver and Pikes Peak mentoring programs, achievement of students served annual goals, and professional development and coaching of staff. The Vice President of Programs ensures child and volunteer safety. This position is responsible for the overall quality and capacity building of Denver and Pikes Peak direct services through an ongoing process of program and staff development, supervision, monitoring, and evaluation of service staff. This position is responsible for oversight of the implementation of programs, identifying schools, community-based partners, and champions to expand program services in the strategic areas as outlined in the strategic plan and in concert with the organization’s vision, mission, and strategic plan. This position works in partnership with the Director of Customer Experience and the Pikes Peak Office.
ESSENTIAL DUTIES AND RESPONSIBILITIES
LEADERSHIP RESPONSIBILITIES
As a member of the Executive Leadership team:
- Provide program expertise and collaboration.
- Coordinate and plan strategies that promote agency growth and success.
- Actively participate in the strategic planning and annual budget planning process.
- Report and interpret program data to the CEO monthly and to the Board as requested. Consistently provide accurate and user-friendly program numbers served and progress reports.
- Ownership and accountability for program and evaluation outcomes as detailed in the strategic plans
OVERSIGHT OF ALL PROGRAMS
As the Leader of BBBSC programming, this position is expected to:
- Ensure child safety is practiced and the lens in which all things are implemented and or executed.
- Ensure the agency complies with Big Brothers Big Sisters of America (BBBSA) national standards, adhering to the Service Delivery Model (SDM), and other expectations as outlined in grants and other funding requirements.
- Develop a deep working knowledge of the customer relationship management (CRM) system – Match Force and data management systems to hold program staff and the agency accountable.
- Provide oversight of Match Force data management systems in a way that supports program success and maximum efficiency while adhering to privacy and other data standards.
- Lead efforts to continually evaluate relevancy of programs to fulfill the community’s needs and provide oversight of evidence-based innovation.
- Ensure operational control of quality assurance of programs by ensuring that each department is performing in line with quality standards as outlined both locally and by BBBSA.
- Complete the annual assessment, required by BBBSA, of program practices to ensure compliance with National Standards of Practice.
- Oversee the development and implementation of innovative programs by providing ideas, information, and support for all program-related funding and grant applications.
- Agency lead on child safety and serve as point person to ensure compliance in child safety training to confirm quality programs of prevention, and to meet insurance requirements.
- Actively participate in national or other professional committees as relevant to the success of the agency, the BBBS network, and the field of mentoring.
- The VP of Programs will partner with Development and Marketing departments to:
o Create partnerships with external agencies that focus on building capacity and revenue growth.
o Ensure both program and funding goals are being met.
- The VP of Programs will work in conjunction with the Director of Customer Experience to:
o Ensure that Pre-Match Trainings are supported by an array of Program Directors and Program Specialists.
o Ensure Child Safety is a top priority in processes and procedures as well as for continued staff education and engagement.
o Work in tandem to ensure Matches are handed off and Match intros are made in a timely manner.
o Work to ensure that the Enrollment and Marketing departments are kept abreast of programmatic needs in relation to recruiting and enrollment.
o Collaborate with the Customer Experience staff to ensure an on-going pool of appropriate and diverse volunteer candidates to support agency programs and goals.
- Executive oversight of the planning, leading, and implementing programs in Denver and Pikes Peak offices that are designed to recruit volunteers and children and make and support long and strong mentoring relationships.
- Manage program effectiveness, using evidence-based data from both internal program evaluation and external research, and evaluation efforts.
- Present on behalf of the agency in public speaking engagements, as needed, for the purpose of building
- Attend agency wide key events (4-6 per year) and approximately 15% of ongoing programmatic events where most occur in the evenings and weekends.
- On-call for any child safety issues that arise.
- Attendance at the 3-Day 2-night annual summer STARS National Conference (staying on-site including overnight) required.
- Spend a minimal of 10% of your time in the Pikes Peak market, supporting staff, community engagement and strategic initiatives.
LEADERSHIP OF PROGRAM DIRECTORS
- Represent agency as needed at community-based events and affiliations and through collaborations with other service providers.
- Coach directors and build leadership capacity and succession plans across teams
- Assume direct program service responsibilities on a temporary basis should the need arise.
SUPERVISORY DUTIES
- Supervision of Program Directors. In collaboration with the People and Operations Specialist and/or HR consultant, provide support for any human resources issue.
- Oversee the hiring and onboarding of all new program staff with support from the Program Leadership Team.
- Prepare annual performance evaluations of program leadership staff. Participate in, approve, and review the performance evaluations of other program staff.
QUALIFICATIONS
- Bachelor's degree required, Advanced degree a plus.
- 8-10 years of management experience, including five plus years of progressive experience in a highly collaborative non-profit (or school administrative) environment, preferably in positive youth development.
- Embraces
o A growth/learning mindset
o Empathetic mindset
o Helpfulness/Collaborative mindset
o Deliberative mindset
o Flexibility/Adaptability mindset
- Experience with strategic planning including developing plans to materialize strategy, and aligning processes, resources-planning, and department goals within overall company strategy.
- Understanding of issues/barriers that impact children and families from underserved populations.
- Proficient in Customer Relations Management/Case Management Database environment (Salesforce/Match Force experience a plus).
- Exceptional writing skills specific to reports for national office, grants/funders, and Board of Directors
- Refined skills in quantitative analysis of program-related metrics and ability to interpret and communicate those metrics to internal and external audiences.
- Experience with Program Evaluation – both designing and supporting evaluation initiatives.
- Experience in project and/or volunteer management in a field related to social work, social services, or community relations preferred.
- Must have willingness to and experience with facilitating training and presenting to groups of people.
- Ability to work from Denver office a minimum of two days per week plus and travel consistently to and from sites, Colorado Springs satellite office, and other community meetings.
- Strong creative and out-of-the-box thinking.
- Passion for mission and desire to learn and grow professionally required.
- Access to reliable automobile and valid driver’s license; auto insurance required.
COMPENSATION
Our goal is to make all aspects of working with us transparent. That includes our offer process. When we have identified talent that is a good fit for BBBSC, we work hard to present an equitable and fair offer. We look at your knowledge, skills, and experience along with your compensation expectations and align that with our company equity processes to determine our offer ranges.
We value and want to support our team members, and are proud to offer a comprehensive compensation package that includes the following:
- The salary range for this position is $100,000-$130,000 dependent on experience.
- Excellent benefits including company paid medical, dental, vision for the employee.
- Many other work-life balance benefits
PHYSICAL DEMANDS:
This position is regularly required to sit, stand, walk, speak, and hear. The position requires extensive computer use, so the employee must have sufficient hand dexterity to use a computer keyboard and read a computer screen. Reasonable accommodation may be made to enable otherwise qualified individuals with disabilities to perform the essential functions.
LIMITATIONS AND DISCLAIMER:
This job announcement in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.
Requirements are representative of minimum levels of knowledge, skills, and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.
Continued employment remains on an “at-will” basis.
