Summary
Description
This is a remote position
Job Summary
The Communications Manager of Issues Management is responsible for identifying, monitoring, and addressing issues that have the potential to affect the organization negatively. This role calls for strategic thinking, crisis management skills, and a proactive approach to risk mitigation. The Manager will work closely with various internal departments to ensure all key issues are managed effectively and with minimal disruption to the organization.
Essential Key Job Responsibilities
- Develop and implement strategies and plans to effectively manage and mitigate potential issues or crises that may impact the company's reputation.
- Identify potential issues that could impact the organization, assess the potential risks and outcomes, and collaborate with leadership to develop strategic responses.
- Collaborate with internal stakeholders to gather information and create compelling content to best position CommonSpirit in relation to issues impacting the organization
- Coordinate with functional areas throughout CommonSpirit to ensure alignment and consistency of organizational responses to issues.
- Monitor public opinion, current events, and industry trends for potential risks or opportunities.
- Manage projects and campaigns to mitigate or leverage issues accordingly.
- Report regularly to the leadership on current issues and the progress of ongoing issue management campaigns.
- Mentor and guide team members to ensure alignment with the overall issues management strategy.
Qualifications
Required Education and Experience
- Bachelor's degree in Communications, Public Relations, Journalism, or a related field.
- Minimum of 6 years of experience with issues management, business management communications, public relations, or related roles.
- Proven track record in successful issue or crisis management
- Experience in reputation management and online/social media monitoring.
- Proficiency in digital communication platforms and tools
- Strong understanding of healthcare trends, regulations, and best practices.
Overview
Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.
Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.
Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible employees may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit https://www.commonspirit.careers/benefits.
