Summary
Description
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Work Schedule: Monday – Friday 8am – 5pm; Hybrid work schedule: 3 days in office, 2 days remote
Full-Time position is eligible for Medical, Dental, Vision, Short Term Disability, Life/Accidental Death and Dismemberment, Flexible Spending Accounts, Long Term Disability, and several voluntary supplemental benefit offerings. In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty, and bereavement leave. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan – must be 18 years of age to participate.
JOB SUMMARY:
The Manager II, Events and Special Projects plans and coordinates fundraising and special events for Goodwill of Colorado to include overall management of registration and auction platforms while also providing program design, logistics and execution. This role will also take the lead on special projects as needed.
ESSENTIAL FUNCTIONS:
General Event Responsibilities:
- Coordinate all fundraising, cultivation, and special events.
- Build and own event project management timelines.
- Venue and vendor contract negotiation, venue liaison.
- Food and Beverage selection and management.
- Support Development Team as sponsor liaison, as needed.
- Coordinate event logistical details in collaboration with Executive Team, Development and Marketing staff, and event contractor to ensure well-run events and customer delight.
- Build and manage event websites, including ticketing and registration.
- Manage virtual auction, including tracking and recording auction items and ensuring the bidding process works smoothly. Ensure all auction items are delivered to buyers.
- Coordinate guest and sponsor registration at events.
- Work closely with the Development Team and Customer Relationships Management (CRM) Specialist to ensure event sponsors receive benefits committed.
- Track sponsorships, provision of benefits, and guest names.
- Coordinate event committee meetings to include timeline management; distribute notes on Action Items.
Specific Event Responsibilities:
- Event management lead for Annual Dinner, the Denver Golf Tournament, and Additional Special Events.
- Secure venue contract.
- Food and Beverage selection and management.
- Venue liaison.
- Seating chart ownership
- Sponsor liaison for benefits.
- Logistics
- Liaison with the Marketing Department for scripts and videos.
- Onsite lead.
- An Enchanted Weekend Event Support.
- Build and manage registration sites and act as point of contact for all registration enquiries.
- Build and manage Auction site.
- Assist with the coordination and pick-up of in-kind donations and auction items.
- Draft promotional emails.
- Curate and own promotional list.
- Own the curation of event signage.
- Communicate with event sponsors to collect guest names and contact information to ensure accurate guest lists and a seamless check-in experience.
- Coordinate sponsorship carveout execution.
- Liaison with the Marketing Department for scripts and videos.
Event Volunteer Logistics:
- Develop and maintain event volunteer role descriptions.
- Ensure each event has an appropriate number of volunteers.
- Coordinate event volunteer training, ensure pre-event communication, and post-event appreciation.
- Schedule volunteers for events.
- Onsite volunteer leadership (answer questions, ensure Food and Beverage is provided, onsite instructions, etc.).
- Post-event follow-up with volunteers; providing and soliciting feedback.
Development:
- Participate in other fundraising activities and special projects as assigned. As time and workload allow. Support Development Team by conducting research and providing profiles of partner and donor prospects (companies and individuals).
- Provide support to Business Development leads as needed.
- Provide backup to Data Specialist as needed.
- Participate in Development team and other department meetings.
- This job requires flexibility in the work schedule with weekdays, weekends, evenings, and occasional late nights; as necessary to fulfill job duties.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:
- A Bachelor’s degree or equivalent experience in a related field is required.
Experience:
- 3-5 years of large and small event management experience (50-600 + attendees).
- Experience supervising volunteers.
Other:
- Understanding of and belief in the organization’s mission, vision, and values.
- Proficiency in Microsoft Office, Customer Relationships Management (CRM) databases, and event software.
- Must have excellent written and verbal communication skills.
- Must demonstrate the ability to interact clearly, effectively, and respectfully with both internal and external customers.
- Superior customer service skills to include establishing and maintaining effective working relationships with co-workers, donors, volunteers, vendors, and the public.
- Must have a high attention to detail.
- Experience interfacing with executives, VIPs, and Board members.
- Possess the high ability to organize and prioritize while meeting deadlines.
- Ability to remain calm under pressure.
- Able to work independently.
- Must be able to maintain discretion with confidential information.
- Maintain courteous, helpful, and professional behavior on the job. Support the success of the entire team by promoting a collaborative work environment.
- Represent Goodwill in a professional manner.
- Ability to travel within the State of Colorado. Ability to work at our headquarters located in Colorado Springs or central office in Denver, remotely from home, and remotely from event location.
- The incumbent will be required and must have the ability to drive for company business*.
*Per auto vehicle insurance carrier requirements: For applicants/employees to qualify for inclusion on the Goodwill driver insurance schedule, for purpose of driving Goodwill fleet vehicles, or for purpose of receiving company mileage reimbursement they must be at least:
- 19 years of age (not engaged in passenger transportation),
- 25 – 70 years of age for all passenger transportation services,
- 21 years of age for CDL.
Applicants/employee will be required to undergo a Motor Vehicle Record (MVR) check and background check; applicants/employees must disclose all moving traffic violations or vehicle crashes (within the last five (5) years)(Note: not all violations are a disqualification for employment and each case will be reviewed by the insurance carrier); must have valid Colorado State driver license; must also be able to operate company vehicle, and adhere to all Federal, State, and local laws governing vehicle operation.
Applicants/employees using their personal vehicle for company business (receiving company mileage reimbursement), must have valid vehicle insurance, valid driver license, and vehicle must be in roadworthy condition.
