Summary
Description
As the food bank with the largest service area in the contiguous United States, Food Bank of the Rockies is passionate about ensuring every community member has the resources they need to thrive. Supporting our Colorado and Wyoming communities begins with passionate, mission-driven individuals.
The Community Insights and Analytics Manager is a key leader within Food Bank of the Rockies’ Data and Insights team, overseeing analysts and community insights specialists who support operations across the Denver, Western Slope, and Wyoming distribution centers. This role prioritizes and manages complex data requests, develops team capacity through mentoring and skill-building, and partners closely with IT, data engineers, and department leaders to meet critical organizational information needs. The position leads implementation and use of the Community Service Insights application (Link2Feed) across partner agencies and mobile pantries, strengthening data quality and storytelling around who we serve and where. Working in close collaboration with the Director of Data and Insights and complementary roles on the team, this manager coordinates responses to internal and external stakeholders while advancing a cohesive, organization-wide data strategy.
The Food Bank’s team is dedicated to creating an efficient food distribution network to reduce and help end hunger across the state. Staff are committed to embodying the Food Bank’s organizational values and mission in all activities.
If you are looking for a mission-focused organization where innovation and teamwork are encouraged and new ideas are valued, then this is an ideal position for you.
The mission of Food Bank of the Rockies is to ignite the power of community to nourish people facing hunger. We provide food and necessities to people in need through signature programs and by teaming up with hundreds of Hunger Relief Partners to serve communities across Colorado and Wyoming. We believe that for a community to thrive, every person must have the resources they need to flourish, and we strive to provide proper nourishment for every neighbor.
Primary Responsibilities:
Lead Link2Feed Implementation and Use: 40%
· Supervise 2- 3 Community Insights Staff dedicated to the implementation and usage of Link2Feed across two or three distribution centers
· Ensure the safe, dignified, and respectful treatment of neighbor data in Food Bank of the Rockies (FBR) and its Hunger Relief Network through the development and training of policies and procedures to internal staff and external partners
· Communicate and demonstrate to our partners the benefits of using Link2Feed neighbor data application
· Develop and direct strategy for partner uptake and usage of Link2Feed ; lead the team across all distribution centers to implement and track results
· Develop, manage, and ensure the safe reporting and analytics of neighbor data from Link2Feed to stakeholders by coordinating with both analysts and service insights team members
Research Requests and Analytics: 30%
· Project manage the tracking and execution of research, data reporting, and program evaluation deliverables (ex. Annual Food Bank of the Rockies Report, regional food poundage reports)
· Collaborate with the Departmental Directors and staff to project manage and execute surveys, interviews, focus groups, and other qualitative methods/protocols with a variety of groups including internal staff, Hunger Relief Partners, other community members
· Write reports and briefs of findings for leadership, department colleagues (ex. Marketing/Communications, Development, Programs, Operations, People and Culture)
· Support data quality assurance efforts
Data Requests Management: 30%
· Supervise data analysts’ understanding data requests from other departments, identifying the key questions, decisions, or areas of need and helping to develop an appropriate report
· Collaborate with Food Bank of the Rockeis (FBR) staff to develop deliverables to data requests from internal sources with ad-hoc reporting to meet “just-in-time” organizational needs
· Support the maintenance and documentation of data requests methods to ensure consistency across reporting
· Partner with Data & Insights, Development, and Marketing/Communication Staff to create data elements and reports for grant writing efforts
Commitment to People and Communities:
· Serve as expert and steward of ethical data practices
· Handle confidential information with discretion and care, ensuring the privacy and respect of employees, volunteers, partners, donors, or others
Required Knowledge, Skills, and Abilities:
· Commitment to the Food Bank of the Rockies mission and positive representation of the brand internally and externally
· Compassionate, sensitive, and strong interpersonal skills
· Excellent organizational, time management, and multitasking abilities
· Self-directed, results-oriented, and proactive problem solver
· Ability to think critically and strategically, exercise independent judgment, and follow through on projects
· Strong teambuilding, collaboration, and relationship management skills; trusted partner and subject matter expert
· Effective written and verbal communication skills, with the ability to interact with management and across business and IT groups
· Ability to work cross-functionally across departments, both independently and as a member of a team, to achieve desired results
· Customer service-oriented and professional in handling confidential information
· Experience in program evaluation, research, and/or social science research methodology
· Knowledge of food banking research highly valued
· Proficient in Microsoft Office Suite and online technologies
· Demonstrates problem solving skills and ability to find creative solutions to challenges.
· Decision quality, dealing with ambiguity, business acumen, managing & measuring work.
· Knowledge of query writing using SQL with the ability to join multiple tables, summarizing, grouping, data manipulation, performing analytical functions, etc.
· Familiarity with visualization languages and analytical tools (PowerBI, Tableau, R, etc.)
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· Using office equipment such as a computer, mouse, keyboard, printer
· Provided with their own office environment; outdoor work environment/occasionally
· Occasional travel within the service area including to Western Slope and Wyoming distribution centers
Required Qualifications:
· Bachelor’s degree required; Master degree a plus, or equivalent work-related experience
· 3 – 5 years of experience in analytics, data, or research related fields
· 1-2 years of supervisory experience preferred
· Previous experience working in non-profits preferred
· Bilingual (Spanish) a plus
Expected Hours of Work:
This is an exempt, full-time position working approximately 40 hours per week. The typical schedule is Monday–Friday, 8:00 a.m.–5:00 p.m., with a hybrid work schedule of three (3) days in-office (or more frequently based on organizational needs) and two (2) days remote.
Compensation: $68,800 – $73,000 Annually + up to 6% annual bonus
Benefits
At Food Bank of the Rockies, we provide a fulfilling workplace along with a comprehensive benefits package that includes:
Generous Paid Time Off: Flexible paid time off, including 10 paid holidays, sick leave, and opportunities for paid volunteer time.
Robust Retirement Plan: A 401(k) retirement plan with a 4.5% employer match, plus additional matching based on tenure for a total potential match of up to 8.5%, to support your long-term financial security.
Comprehensive Health Coverage: Competitive health, dental, vision, and life insurance plans to support your meet your and your family’s needs.
Medical and Parental Leave: Leave time is offered through the Colorado-funded FAMLI (Family and Medical Leave Insurance) Program.
Bilingual Incentive: A monthly incentive for certified bilingual staff, recognizing and rewarding your valuable language skills.
How to Apply
Apply online through www.foodbankrockies.org/careers. Applications will be accepted until February 9, 2026.
Thinking about applying? True passion and excitement for making an impact are just as important as work experience. We encourage you to apply even if you feel you don't check every box in this posting.
Food Bank of the Rockies is an Equal Opportunity Employer (EOE), M/F/D/V/SO.
We are committed to providing reasonable accommodations to
applicants with disabilities in order to participate in the application or
interview process. If you require any accommodation, please contact us at hr@foodbankrockies.org or 303-371-9250.
