CITY OF LAKEWOOD’S STATEMENT OF EXCELLENCE
The City of Lakewood is dedicated to upholding City values to include: Performance Excellence, Leadership, Respect and Collaboration. Best fit candidates will demonstrate innovation, customer service, dedication, passion and engagement. All people, citizens and employees, will be treated with respect, relevance, and importance.
ABOUT LAKEWOOD HERITAGE, CULTURE & THE ARTS
Lakewood’s Heritage, Culture and the Arts (HCA) Division is comprised of Lakewood Cultural Center (LCC), Lakewood Heritage Center (LHC) and Washington Heights Arts Center (WH). Our mission is to enrich and inspire people through places and programs that engage, celebrate and build community. HCA operates within the Department of Community Resources (CR). Community Resources is committed to providing high quality park, recreation, family and cultural services and facilities that inspire enjoyment, learning and wellness in the lives of those who live, work and play in Lakewood. We value leadership, integrity, communication and connection, diversity and adaptability.
JOB SUMMARY
•Successful candidate will have worked in a computerized box office, have demonstrated excellent customer service skills, and the ability to train and supervise other front desk staff.
•Responsible for regular Box Office hours as well as show time sales. Responsible for training, coaching and assists in management of box office staff. Acts as back up supervisor for box office employees.
•Responsible for scheduled show time/walkup Box Office operations and assisting with special event ticket operations as needed.
•Acting as point of contact for HCA staff and tenants, the candidate will be able to setup and maintain events on the ShoWare ticketing system and RecTrac.
•Responsible for the daily financial settlement of the Lakewood Cultural Center (LCC), which includes the LCC Box Office as well as other ShoWare/RecTrac users within the facility.
•May also assist in the preparation of daily deposits which include cash report settlements from other HCA facilities.
•Works with tenants to coordinate ticketing needs for rental events.
Locations of programs/events may also include, but are not limited to, Lakewood Cultural Center, the Bonfils-Stanton Foundation Amphitheater, the outdoor Plaza of the City Commons area, Washington Heights Arts Center, and other facilities in conjunction with HCA or City of Lakewood-sponsored events/activities.
Participates in and supports planning and implementation of programming throughout HCA facilities as member of the HCA team.
This listing is not intended to be an exhaustive listing of duties.
Hours fall between 8 am-10 pm Monday – Saturday and noon – 5 pm Sunday. Starting salary at $17-22 hourly DOE/DOQ. This variable part-time position will be a continuing position. Schedule varies to include approximately 30-35 hours a week.
