Fuel the customer experience transformation at Comcast by joining the West Division Operational Content and Communications team and changing the way we empower frontline employees with the knowledge they need to serve customers. By leveraging your skills as a writer, editor, and designer, you will create compelling communications and knowledge management content in support of a fast-moving customer service operation. You will learn the inner workings of our frontline organizations, build strategic relationships at all levels of the business, and pioneer new approaches and mechanisms to informing our frontlines. We are looking for a self-starter who has a passion for writing and communications strategy, excels at building client relationships, and thrives under the pressure of deadline.