Under the guidance of the Director of Internal Operations, the Associate Director of Admissions Systems & Data provides oversight of systems, data, and records management for admitted, applicant, and prospective students, and assists in the execution of daily operations of internal processes. This position is responsible for business processes related to admissions processing and will provide technical expertise and support in maintaining and enhancing processes within a student information system (Banner) and key ancillary support systems. The Associate Director will also have responsibility over data management processes and reporting, creating and managing data integrity, and standard operating procedures. The Associate Director will work with academic departments on strategic enrollment management initiatives including recommending, establishing, and administering procedures and policies related to undergraduate and graduate admissions. This position will hold a strong knowledge of functionalities within Banner as well as be tasked with leading technological implementation, maintenance, and enhancement of the imaging system, online admissions applications, prospective student forms, and Constituent Relationship Management (CRM) systems and software.
The position supports outreach and recruitment-related activities by supervising the maintenance and enhancement of a prospect database, and coordinates communications with prospects, applicants and admitted students in multiple markets, including, but not limited to: traditional, transfer, adult, readmit, and international using Banner and a CRM system. In addition, the position oversees the Admissions Data & Operations Analyst, and Assistant Director of Admissions Systems & CRM. This position will assist in generating weekly reports and other data/reports upon request, and will verify the accuracy of the data/reports prior to dissemination. The Associate Director will work with key stakeholders, ITS and other Enrollment Services system teams to ensure seamless transition of data. This position will collaborate, maintain, and coordinate closely with internal staff and external and various departmental directors, chairs, and deans to streamline processes. Serves as acting Director in absence of the Director of Internal Operations.