Development Manager

Our Mission: CRC supports, strengthens, and galvanizes change-makers across the nonprofit ecosystem, working together to create a more equitable Colorado.

Our Theory of Change: We believe in the power of nonprofits to affect change and support thriving communities. To achieve this, individuals, organizations, and the networks that comprise our sector must be supported with meaningful capacity building.

Position Summary: The Development Manager’s primary role is to manage the Colorado Grants Guide® (CGG), the premier grant research database for development professionals supporting Colorado nonprofits. This position works closely with other staff members, CGG® subscribers, sponsors, and volunteers to ensure we offer a high-quality comprehensive database with robust data, excellent customer service, and a user-friendly experience, and to increase member subscriptions and sponsorship of the platform. This position will supervise one team member.

This is a full-time regular position that reports to the COO.

Essential Responsibilities:

Colorado Grants Guide®

 Support the growth and maintenance of the Colorado Grants Guide® database o Communicate profile updates and changes with funders. o Coordinate profile update process by developing and maintaining volunteer tracking systems and shared documents o Set annual and quarterly goals o Manage profile priorities.

 Provide friendly and timely customer service to Colorado Grants Guide® o Answer customer inquiries including pricing, discounts, subscription terms, and renewals o Process received payments and follow-up on outstanding payments o Create receipts and sales orders and support financial tracking of purchases o Track and update library IP addresses and provide on-going support to library subscribers o Communicate and encourage existing and lapsed subscribers to subscription renewal

 Increase CGG revenue. The 2023 annual goal is $200k. o Focus on sales of subscriptions to individuals, organizations, institutions, and sponsorships to retain current subscribers and increase CGG subscriptions o Develop sponsorship levels and pitch to potential funders o Participate in Fund Development Working Group to increase revenue

 Coordinate outreach and marketing efforts for lapsed current, and new subscribers o Increase subscriptions with incentives: discount codes, raffles, giveaways, BOGOs o Implement effective, clickable, and regular email campaigns to engage readership o Plan and deliver tutorials and webinars including preparation, facilitation and follow up o Research and identify potential exhibitor booth events; attend events as a CRC representative and train CRC staff to serve as CGG Ambassadors at events

 Attend Rural Philanthropy Days conferences and other events to promote and sell CGG

 Maintain Salesforce database, including adding webinar attendees, giveaway/prize signups, and GuideStar nonprofit information and updating subscriber data o Execute strategies to increase volunteer engagement with the CGG® o Serve as a member of CRC’s Marketeers Working Group Other Responsibilities:  Supervise one team member, including scheduling, supervising, and managing performance

 Engage in staff meetings, trainings, special events and professional activities

 Communicate progress toward outcomes and goals, including weekly reports, board reports, dashboard updates, grant reporting and internal communication channels

 Respond respectfully and effectively to people of all cultures, classes, races, ethnic backgrounds, sexual orientations, and faiths or religions in a manner that recognizes, affirms, and values the worth of individuals

 Move CRC’s Mission forward by upholding and incorporating Core Ideology & Values

 Please note: this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. There may be other duties needed to drive our mission, meet our strategic goals, and abide by our organization values. Position Requirements:

 Proof of COVID 19 Vaccination with Booster or Proof of Qualifying Exemption

 Authorize and Pass Criminal Background Checks

 Participation in quarterly CRC all staff in person events which may require travel

 Colorado residency

 Provide proof of legal ability to work in the United State of America

 Provide two references  Work remotely with Internet service and a reasonable remote workspace

 Valid Driver’s License, proof of auto insurance; and access to reliable transportation Skills Required:

 Fundraising or development experience within the nonprofit sector

 Excellent customer service skills

 Strong organizational and problem-solving skills

 Excellent written and oral communication skills

 Proficient with web page management using Word Press

 Proficient with Office 365, Zoom, Canva, Hootsuite, Adobe, and Constant Contact

 Experience using customer database management platforms, like Salesforce

 Strong attention to detail

 Flexibility and capacity to work in a fast paced, fluid, changing work environment

 Excellent culturally competency.

 Skilled relationship builder

 Experience working independently, and as part of a collaborative project

Qualification Requirements – Educations and/or Equivalent Experience

 Bachelor’s degree or equivalent work experience

 3 years fundraising or sales experience

 1+ years of supervision experience

 1+ years marketing experience

 1+ years work with diverse communities Work Location, Schedule, and Environment:

 Hybrid: 60% Remote & 40% Denver Office

 Occasional overnight travel

 Reliable home/virtual office space

 Working on a computer for multiple hours at a time, sitting or standing

 Wearing a mask when required by CRC policies

 Flexibility and capacity to work in a fast paced, fluid, changing work environment

 Bending, twisting, and lifting associated with event site setup

 Indoor/outdoor work with varying temperatures and noise levels at large events

How to Apply: To apply, send a resume and cover letter to jobs@crcamerica.org. Resume and cover letter should inform CRC of your training and facilitation experience, and specifically reference how you have demonstrated a commitment to inclusion and equity in your career.