Summary
Description
Mi Casa Resource Center is seeking a seasoned professional with strong leadership & management skills and proven progressive experience in program development or program management and understanding of the challenges facing low income and underserved communities to join as Director, Business & Foundational Programs.
The Director, Business & Foundational Programs, is responsible for the strategic advancement and direction of Business Pathways and Foundational Programs departments. This role is responsible for developing, planning, managing and implementing the business department strategy based on proven best practices. The Business Pathways team supports entrepreneurs through all stages of business development helping them explore, launch, and grow their business through bilingual training, consulting, access to capital, and holistic support services. This accounts for 70% of the position’s responsibilities.
This role is also responsible for developing, planning and managing the strategy for Foundational Programs which addresses critical gaps in language access, digital literacy and financial knowledge that create barriers to opportunity through training, workshops and holistic support. This accounts for 30% of the position’s responsibilities. This position is part of the organization’s Leadership team, collaboratively guiding the implementation of strategic and operational
plans, ensuring innovative, effective and efficient operations that support, inform and assist staff, clients and other stakeholders. This role will also be responsible for establishing and maintaining partnerships with community agencies, funders and other key stakeholders that support this work.
KEY RESPONSIBILITIES
Leadership
- Collaborates with the leadership team regarding agency-wide strategies, objectives and initiatives to achieve strategic and operational goals.
- Provides strategic direction for Business Pathways & Foundational Programs departments.
- Supervises the Business Pathways team, leads the department; plans and creates the annual programs calendar in collaboration with the Business Pathways team.
- Supervises the Volunteer & Foundational Programs Manager; plans and creates annual program calendar in collaboration with the Volunteer & Foundational Programs Manager.
- Supervises the Patent Program Administrator and provides overall direction to the program.
- Provides thought leadership on local/national business development issues, lending, and finance, and positions MCRC as a leader and/or participant in effort as appropriate.
- Leads assigned staff committees as needed.
Operations
- Leads creation, implementation, and evaluation of Business Pathways program ensuring that programming meets participants’ needs for evening and weekend services.
- Manages department grants, including the U.S. Small Business Administration grant.
- Participates in U.S. Small Business Administration meetings & other relevant
gatherings. - Provides guidance to the Women’s Business Center (WBC)’s Advisory Council, creating agenda and providing program updates.
- Reports activity and outcomes to SBA, including quarterly and yearly reports.
- Develops, establishes and manages strategic community partnerships that support the work of the Business Pathways and Foundational Programs.
- Manages Business Pathways & Foundational Programs department budget.
- Oversees the continued development and enhancement of curriculum that leads to economic development outcomes for Business Pathways.
- Completes quality control for Business training and advising services.
- Builds upon existing program frameworks, allowing time to understand and become an expert in deliverables, outcomes, best practices, and CRM processes.
- Leads efforts to improve workflow in the business department and works with the Volunteer and Foundational Programs Manager to improve workflow for Foundational Programs.
- Tracks outcomes and works with team members to improve expected outcomes to ensure proper completion of Business and Foundational Program goals.
- Provides backup support to the Volunteer & Foundational Programs Manager as needed.
- Fills in for business training and advising staff as needed.
- Utilizes data reports to monitor and improve program goals and outcomes.
- Works with the Marketing department to ensure classes and workshops are promoted promptly.
- Works with the Senior Data and Impact Specialist to schedule CRM training for their team, mitigate challenges and ensure quality control and data improvement.
- Works closely with the Director of Career Pathways to align processes when appropriate.
Independent Judgement
- Develops and manages MOUs and contracts related to the department.
- Makes departmental staffing decisions.
- Has day-to-day operational and financial decision-making responsibility in partnership with the leadership team.
Fundraising and Grant Management
- Works with the Development Team on programming specific grant applications and grant reports.
- Strategizes revenue generation opportunities in collaboration with the Development team.
- Actively supports and participates in fundraising efforts, to identify, prioritize and strategize revenue generation opportunities.
- Manages the annual grant application and reports to SBA.
- Maintains knowledge of the requirements of grants and contracts.
- Implements grants and monitors the programs’ financial and outcomes goals.
Other
- Completes other duties and projects within scope of practice.
QUALIFICATIONS
- At least 7 years of experience in program management, program development or an equivalent combination of education and experience.
- At least 5 years of supervisory/management experience with experience managing complex teams.
- Demonstrated experience managing government grants and grant reporting.
- Strong data driven decision maker with experience working with data outcomes and measurements.
- Knowledge and understanding of the challenges facing low income and underserved communities.
- Bachelor’s degree is preferred.
- Bilingual proficiency in English/Spanish is required.
- Background check is required along with valid driver’s license, good motor vehicle record and valid auto insurance.
KEY COMPETENCIES
- Strategic thinker with strong leadership and management skills
- Excellent interpersonal communication, including ability to listen respectfully to different perspectives
- Budget and grant management
- Strong supervision skills and team management
- Detail oriented individual with excellent organizational skills
- Understanding of barriers facing those living in poverty
- Ability to develop/manage strategic partnerships
- Passion for MCRC’s mission and vision
Benefits
WHY WORK AT MI CASA
- Be part of an organization and team culture that values employee input, makes data informed decisions, cares about the community, and has fun while doing it.
- Paid time off! MCRC offers three weeks of vacation time per year (accrued), two personal days, health days and 15 paid holidays including our year end closure from Christmas Eve to New Year’s Day.
- Amazing benefits such as major medical insurance, dental and vision insurance, employer paid short term and long-term disability plans and a 403(b)-matching program. We pay 100% of medical premiums for employee coverage.
- A stipend for professional development and a team that will support your growth.
- Opportunities to participate in committees such as workplace culture and safety.
- Hybrid schedule that requires four days in the office with the option to work one day remote each week upon completing 90 days of employment. As we are a direct service organization,it is important that we offer face-to-face services for the community we serve.
How to Apply
We know that women and people of color are often less likely to apply to a position if they don't match 100% of the job qualifications. Don't let that be the reason you miss out on this opportunity! We encourage you to apply even if you don’t think you’re the perfect candidate. Mi Casa Resource Center is an equal opportunity employer. Interested individuals should email a cover letter and resume to jobs@MiCasaResourceCenter.org by December 4, 2026. Interviews may occur as qualified candidates apply. WHO WE ARE Mi Casa Resource Center (MCRC) is committed to creating pathways of opportunity for low-income and underserved individuals. For 50 years, we have provided award-winning workforce, small business, and youth development programs throughout Metro Denver. Currently, MCRC educates, trains, and supports youth and adults on their path to economic success. Additionally, MCRC partners with the area’s most respected organizations to provide economic and educational services to assist families on their path to achieve their economic goals and realize their dreams. Our Business Pathways, Career Pathways & Foundational Programs support economic growth. Career Pathways trains, supports, and connects low-income jobseekers to high-demand careers that meet their personal and professional needs. Business Pathways combines training, consulting, and wraparound services for underserved business owners and entrepreneurs at every stage. Foundational Programs includes trainings in financial literacy, digital literacy, and English as a Second Language (ESL) and wraparound services to create a full pipeline of participants at every stage of economic growth. With MCRC’s support, participants gain the education and skills needed to generate income, move up career ladders, and build businesses.
