Summary

In this role, you will lead the Airport's day-to-day social media presence and develop engaging digital content that connects with travelers and the community. Through public relations, photography, video, podcasts, written content, press releases and authentic storytelling, you will highlight the people, places and progress of COS while strengthening the Airport's regional and national visibility.

Description

Public Communication Specialist II – Colorado Springs Airport

The City of Colorado Springs is seeking a creative, strategic Public Communications Specialist II to join the Marketing & Communications team at Colorado Springs Airport (COS).

The ideal candidate pairs creativity with strong organizational skills and the ability to operate in a fast paced environment. They'll understand how to turn an idea into compelling content, adapt messaging for different audiences and platforms, identify relevant trends, and use performance data to improve results. From developing social campaigns to keeping website information current, their work will help travelers stay informed and bring the Airport's "Travel Easy" promise to life.

Pre-Employment Requirements: The selected candidate must pass (or have already passed) a fingerprint-based criminal history records check as required by the Transportation Security Administration.

As a Public Communication Specialist II, You Will

Manage social media platforms: Oversee daily content publishing, engagement, and community management across Facebook, Instagram, X, LinkedIn, and other relevant platforms, maintaining a consistent brand voice and accurate, timely information.
Develop social strategy and content calendars: Create and execute a coordinated calendar aligned with Airport priorities, marketing campaigns, air service needs, seasonal travel, events, and community partnerships.
Create original multimedia content: Plan, capture, edit, and publish photography, short-form videos, reels, interviews, and other digital content highlighting Airport staff, passengers, services, events, air service, and milestones.
Develop podcasts and interview content: Coordinate topics, guests, scripts, recording, editing, and promotion for Airport podcasts and other audio or video storytelling opportunities.
Identify and apply relevant trends: Monitor social media trends, platform changes, emerging formats, and audience behavior; recommend approaches that fit the Airport’s brand and communications goals.
Oversee website content: Maintain and improve Airport web content, ensuring information is accurate, accessible, timely, and consistent with current services, campaigns, and traveler needs.
Measure and improve performance: Analyze social media, content, and website metrics; prepare reports with actionable recommendations to strengthen engagement, reach, and campaign effectiveness.
Build connections through storytelling: Interview internal and external stakeholders to develop compelling stories that showcase COS and its role in the region.
Write for multiple channels: Develop feature articles, Q&As, blogs, newsletters, press releases, talking points, scripts, and web content tailored to each audience and purpose.
Monitor online conversations: Respond to comments and inquiries, identify emerging concerns, and coordinate responses to support traveler confidence and the Airport’s reputation.
Support marketing and advertising: Develop content and coordinate messaging for organic and paid campaigns, media placements, sponsorships, and partner promotions.
Support events and media opportunities: Plan and execute communications for Airport and community events, milestone announcements, and media activities, including on-site content capture and timely coverage.
Maintain brand and asset standards: Apply approved branding, coordinate content reviews and approvals, and maintain an organized digital archive of photography, video, audio, and other communications assets.
Serve as a Public Information Officer (PIO): Support media relations and emergency communications through a rotating on-call schedule and as needed, including timely coordination of public information during operational disruptions.
Perform other duties as assigned.

Learn more about this job by reviewing the class specification on the City of Colorado Springs Class Specifications page

Knowledge Of

We are looking for candidates who demonstrate:

Modern office technology, especially Microsoft Office (Word, Excel, PowerPoint, Outlook, and Teams)
Adobe Creative Suite, including Photoshop, Illustrator, InDesign, and Premiere Pro
Video editing tools (e.g., Final Cut Pro, Adobe Premiere) and photo retouching
Public relations best practices, crisis communications, and community engagement strategies
Current social media trends, platform algorithms, and audience engagement techniques

Ability To

Provide excellent organizational and customer service skills
Use social, video and creative design tools such as Canva, Adobe Suite, Final Cut, etc.
Analyze problems, identify alternative solutions, and make recommendations
Establish and maintain effective working relationships
Communicate clearly and concisely, orally, and in writing to various levels of stakeholders
Prioritize, organize, and manage multiple projects from a variety of different departments

Minimum Qualifications

We value a diverse range of qualifications and experiences. Our organization views each year of further education as equivalent to each year of relevant work experience, and each year of additional relevant work experience as equivalent to each year of required education.

Bachelor’s degree from an accredited college or university with major coursework in a related area of study.
Three years of full-time, professional experience in communications, digital content creation, storytelling, public engagement., or a related field.

Preferred Qualifications

The following qualifications are not required, but they are considered desirable. If you possess any of the preferred qualifications, please include specific details in your application. This information may be used to identify a top group of applicants.

Two or more years managing multi-platform social media accounts for an organization, public agency, or business.
Demonstrated proficiency in storytelling across various formats, including video, photography, social media, and written content.
Experience using social media management tools such as Hootsuite or Sprout Social.
Familiarity with email marketing platforms and scheduling tools.
Experience working with or within public-sector environments, media, or creative agencies.

Additional Information

Please contact Katie McLaughlin at katie.mclaughlin@coloradosprings.gov for any questions about this position.

Equal Opportunity Employer

The City of Colorado Springs is committed to a welcoming culture that values our employees' unique individual qualities and fosters a welcoming environment where people want to be

The City of Colorado Springs offers additional compensation depending on the position, area of assignment, and specific job assignments, including shift differential, pay differential, acting or lead, special assignment, hazard pay, longevity, cell phone allowance, uniform allowance, relocation, awards, standby, call out, compensatory time off, tuition, overtime, extra duty, incentive, holiday premium, proficiency, and vacation sell back.

NOTE: This job announcement is not intended to include a complete listing of all responsibilities, knowledge, skills, and abilities associated with the position.

The City does not sponsor applicants for work visas of any kind (including but not limited to F-1, H-1B or TN visas). Applicants must be currently authorized to work in the United States on a full-time basis.

Apply to Join Our Team

Please visit the City of Colorado Springs Careers page and review our opportunities. Click on Apply button to complete an online application for any position of interest. All job applicants will need to create a new login and online application (unless you already have a Government Jobs user ID and password).
Completing your application in full, including the entire work experience section, will assist Human Resources in the applicant screening process. Your application may not be considered if all of the information requested for each employer you list is not provided.
Applicants may redact information from their resumes, certifications, transcripts, or any other additional application materials that identify the applicant’s age, date of birth, or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information.
We encourage candidates with out-of-state credentials to inquire about expedited processing of Colorado licensing with the Colorado Occupational Credential Portability Program. More information can be found at the Colorado Department of Regulatory Agencies Licensing Portability page
Our Government Jobs application system does not allow you to edit your application after it has been submitted for a position. If you want to make changes, you may submit another application prior to the position’s closing date and time listed in the job posting. HR will review the last application you submit for a position.

The City's job classifications, including physical demands and descriptions, can be found on the Colorado Springs Class Specifications page

You can view the status of your application on the City of Colorado Springs Careers page.

To be notified of future career opportunities sign up for job alerts on the Job Alerts page.

Working for the City of Colorado Springs is Rewarding!

Please visit the City of Colorado Springs' Total Rewards Site for additional benefits information.

The City of Colorado Springs is a place where people want to come to work each day. We have a culture of excellence, and we strive to provide our employees with the very best overall career experience and Total Rewards. We are proud to offer a comprehensive and competitive benefits program to meet the needs of our employees and their families.

What is the highest level of education you have completed?

Less than high school
High School diploma or GED
Associate's Degree
Bachelor's Degree
Master's Degree or above

How many years of professional, full-time communications, digital content creation, storytelling, or public engagement or relevant experience do you possess?

Less than one year
One or more years
Two or more years
Three or more years
Four or more years
Five or more years
Six or more years
Seven or more years
Eight or more years
Nine or more years
Ten or more years

Do you have experience in any of the following? Please select all that apply.

Communications
Digital content creation
Storytelling
Public engagement
None of the above

Please explain, in written detail, your experience including your role and where you gained your experience.

Do you have experience in any of the following? Please select all that apply.

Two or more years managing multi-platform social media accounts for an organization, public agency, or business.
Demonstrated proficiency in storytelling across various formats, including video, photography, social media, and written content.
Experience using social media management tools such as Hootsuite or Sprout Social.
Familiarity with email marketing platforms and scheduling tools.
Experience working with or within public-sector environments, media, or creative agencies.
Experience in which demonstrates proficient knowledge and usage of Adobe Creative Suite, including Photoshop, Illustrator, InDesign, and Premiere Pro
None of the above

Please explain, in written detail, your experience including your role and where you gained your experience.

Required Question

Employer City of Colorado Springs

Address 30 South Nevada Avenue, Suite 301

Colorado Springs, Colorado, 80903

Phone (719) 385-5125

Website http://www.coloradosprings.gov