Summary

The Senior Director of Southwest Colorado (SWCO) will have overall strategic and operational responsibility for any programming relating to the shelter programs in Durango. This position must ensure compassionate, efficient, and effective delivery of services.

Description

Full job description

Description:

WHO WE ARE

Volunteers of America Colorado is a nonprofit, faith-based organization dedicated to helping those in-need transform their lives. Through more than 50 distinct human service programs, Volunteers of America changes the lives of more than 140,000 vulnerable Coloradoans each year. VOA services include housing and emergency shelters, hunger and nutrition services, and many other community support programs. Our work touches the mind, body, heart and ultimately the spirit of those we serve. VOA integrates compassion with highly effective programs that build and strengthen communities.

WHAT MAKES VOA SPECIAL? Volunteers of America Colorado believes unique challenges require unique and thoughtful solutions. VOA creates specialized programs to meet the critical needs of the communities we serve—our programs across Colorado look different because each community is distinct. Volunteers of America recognizes the senior who needs assistance with her grocery shopping in Fort Collins, and the student in Aurora who has never been to summer camp. We support Denver’s homeless veterans who have been underserved, and prepare preschoolers challenged by poverty to be successful in elementary school and beyond. Wherever we go we engage faith, relationship-building, and volunteers to lift-up and support Colorado’s most vulnerable citizens.

**The Senior Director of Southwest Colorado (SWCO) will have overall strategic and operational responsibility for any programming relating to the shelter programs in Durango. This position must ensure compassionate, efficient, and effective delivery of services. The Senior Director is responsible for fiscal management and outcomes of programming. Additional responsibilities include direct supervision of management staff, the development and monitoring of budgets, monitoring quality and quantity of support services and activities in all program locations, grant preparation and compliance, and maintaining positive relationships with funding sources and relevant communities. Serves as a contributing member of the senior leadership team and on agency committees. Current programming includes but is not limited to: Southwest Safehouse, Durango Community Shelter, and Home Again Program. Since this position has a Domestic Violence shelter as part of the programming, it is essential that the safety and security of the guest are considered when any decisions are made in relation to programming onsite, volunteers, vendors, etc.

This position is also expected to expand programming in the area by identifying, locating, and securing sources of funding to expand. In conjunction with other senior leaders, this position will also be an integral member of the team working on expanding Medicaid throughout the agency. Specific to this position is the responsibility of fundraising in Durango and the surrounding counties. This includes the responsibility for the advisory council and fundraising events such as Shelter from the Storm.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • This position is the highest-ranking position for VOAC in the SWCO area and is frequently viewed as the VOAC agency representative, thus the person must have working knowledge of VOAC Veteran Programming and Affordable Housing and must maintain excellent community relationships.
  • Ensures that the service recipients’ voice is heard, and when appropriate their ideas play a prominent role in programming.?
  • Acts as a member of the on-call rotation and guides the on-call process in conjunction with the other managers.
  • Monitors the development and implementation of program components to ensure that the services are high quality and consistent with the goals and strategy of the agency and programs.
  • Plans, implements, and administers quality programs in accordance with funder requirements, government regulations, and Volunteers of America policy and standards of best practice.
  • Ensures recruitment, supervision and evaluation of high-quality Division staff. Develops systems to ensure each direct and indirect employee is thoroughly trained to perform the duties in their position.
  • Responsible for the coaching, supervision, and evaluation of all direct reports, establishing annual goals and professional development plans with them.
  • Monitors the systems devised to collect outcome data and revise as needed. Analyzes data to ensure that goals are being met and that programs continue to benefit community and people served.

Develops alliances and collaborative agreements with public and private community agencies. Seeks additional partnerships, resources and funding streams to further program and agency goals.

  • Responsible for identifying and locating new funding sources to ensure the long-term financial viability of all programming and, with assistance, ascertain when a program should be closed.
  • Prepares program budgets annually and monitors expenditures throughout the year, taking corrective action when needed.
  • Maintains the highly successful advisory committee and fundraising council that meets regularly and is composed of members best suited to meet the program and agency goals.
  • Responsible for grant preparation and monitoring; and ensures that all grant applications are submitted prior to the deadline.
  • Ensures all required reports and program data are complete, accurate and submitted by dates due.
  • Ensures that office areas and facilities are maintained in a clean and orderly manner and operated safely.
  • Ensures volunteer utilization in the Division, working in conjunction with Divisional managers and Volunteer Services Department to assess needs and use volunteers, interns, AmeriCorps, and VISTA members as applicable.
  • Secures three bids for expenditures over $5,000 and obtains supervisory authorization prior to the purchase of items over $1,000. Ensures all technology changes and purchases are cleared in advance through the agency IT department.
  • Performs all other duties as assigned.

Benefit eligibility is based on job type/status

Vacation Time

Separate Sick Time

Paid Holidays

Floating Holidays

Personal Days

Volunteer/Wellness Day

Tuition Assistance

Pension Plan

403b Retirement Plan with Agency Match

Health, Dental, Vision, Pet Insurances

Life Insurance

Accident Insurance

Long-Term Disability

Employee Assistance/Work Life Balance Program

Employee Discount Program

LifeLock with Norton

Public Service Loan Forgiveness

Company Paid Unlimited Mental Health Benefits for Employees on the VOAC Health Plan

Volunteers of America is an EEO/AA Employer

Position Will Remain Open Until Filled

Requirements:

COMPETENCIES

  • Inspires and motivates others, Results-driven, Excellent Communicator, Financial and Project Management, Collaboration.
  • Models and pursues with vigor core culture attributes of VOAC that include “AIRS” (Accountability, Integrity, Respect and Service).
  • Models and pursues with vigor VOAC’s three strategical critical virtues of HHS (Hungry, Humble, People Smart).

SUPERVISORY RESPONSIBILITIES

  • The jobs that report directly to this position include two Senior Managers which have supervisory responsibilities as well as an administrative position supporting the SWCO programming.
  • Mentors and develops staff using a supportive, collaborative (coaching), empowering yet accountable approach on a consistent basis. Responsibility includes developing team unity and the competencies noted above (especially AIRS and HHS) in team members and coach direct reports in doing the same.

ANTICIPATED OUTCOMES

  • Ensures Advisory Council provides support and generates awareness of the issues surrounding domestic violence and homelessness within the Durango Community by creating community-based funding resources to address those needs. It is expected that (with the assistance of the advisory council) at least one fundraising event will occur, and the net amount of dollars fundraised annually increases year over year.
  • Ensures facilities always remain “tour ready” including all safety concerns addressed within 48 hours.?

By the end of FY26, SWCO will be fully self-reliant on grants and fundraising efforts generated in part by this position and due to SWCO fundraising efforts.

  • Obtains at least one new funding source annually to support and maintain programming costs.
  • Ensures all other outcomes are met as required by the funding source and Volunteers of America Colorado.

MINIMUM QUALIFICATIONS OF POSITION

  • Bachelor’s degree in a human services or related field
  • Five years of experience in management, including developing and evaluating programs, coaching staff, developing effective teams, setting, and achieving strategic objectives
  • Experience in fundraising and event planning
  • Experience in financial management including budgeting and analysis

PREFERRED QUALIFICATIONS OF POSITION

  • Master’s degree in management, or human services related field.
  • Experience in government grants management and grant writing

KNOWLEDGE AND SKILLS

  • Leadership, Management, Communications, People skills
  • Financial Analytics and Management
  • Ability to speak publicly on behalf of the organization

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

  • There may be some work-related travel
  • Bending, Climbing, Stooping, Kneeling, Reaching, Crouching, Squatting, Lifting (30 to 50 pounds) Balancing, Standing, Sitting, Hand/Foot motions, Walking, Seeing (Close and distant vision, Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Assess, Estimate), Depth Perception, Hearing/Listening, Speaking/Shouting (Communicate, Discern, Convey, Express, Exchange), Use of Hands/Fingers (Grasping, Holding, Touching), Thinking, Calculating, Memory/Recall, Exposure to Indoor and Outdoor environments

POSITION TYPE AND EXPECTED HOURS OF WORK

  • This position is a full-time position expected to be a minimum of 40 hours a week from Monday-Friday with occasional weekend requirements (e.g. special events)
  • This position must be able to quickly respond to immediate shelter needs within one hour of contact up to and including physically being present on site.

LOCATION · Durango Colorado

Salary Range: $85,000-$95,000

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