Summary

Description

About Our Job

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.

What We Offer

The City and County of Denver offers a competitive salary commensurate with education and experience. The full pay range for this position is $96,275.00 – $158,854.00/year. Our starting salary range is $96,275.00 – $127,565.00/year, based on experience and education.

We also offer generous benefits for full-time employees which include but are not limited to:

• A guaranteed life-long monthly pension, once vested after 5 years of service
• 457B Retirement Plan
• 140 hours of PTO earned within first year + 11 paid holidays, 1 personal holiday and 1 volunteer day per year
• Competitive medical, dental and vision plans effective within 1 month of start date

Location

The City and County of Denver utilizes a hybrid model workplace that balances the responsibilities of public service with the benefits of a flexible work environment. Employees work where needed, at a city site and/or in the field several days a week and telecommute at a designated workplace within the State of Colorado the remaining days. 

In this position you can expect to work on site at least two days a week at the Republic Plaza at 370 17th Street, Denver, CO 80202

What You’ll Do

At the Department of Housing Stability, we are committed to support Denver residents as healthy, housed and connected. We invest resources, create policy, and partner with various organizations to help keep residents in the homes that they already live in, quickly resolve an experience of homelessness, and connect residents to new housing opportunities. To support these efforts, the department helps to: 

• Stabilize residents at risk of involuntary displacement and connect residents to housing resources such as home repairs, rent and utility assistance, and legal support. This work is led by our Homelessness Resolution and Housing Stability Division. 
• Support residents experiencing a crisis and connect them to housing, shelter and other services to get stabilized quickly. This work is led by our Homelessness Resolution and Housing Stability Division. 
• Create and preserve existing affordable housing and connect residents at any income level to new housing opportunities through programs such as down-payment assistance or counseling services. This work is led by our Housing Opportunity Division. 
• Support financial services, contracting and procurement, data analysis and strategic planning, administrative resources, and communications across the housing continuum. This work is led by our Operations Division. 

The Marketing Communications Manager is part of our Operations Division. 

We are seeking a highly professional, relational, and knowledgeable individual to serve in the role of Marketing Communications Manager to help lead communications and public information efforts. This highly organized, team-oriented and flexible individual will lead the crucial functions of coordinating the department’s high visibility communications activities that help inform HOST’s investment, programmatic and policy decisions. The Marketing Communications Manager is one of three HOST communications positions dedicated to advancing the department’s communications objectives while ensuring residents and the community can access information on the department’s efforts to address housing instability and homelessness, including information on how to access programs and services funded by HOST.

Specific duties of the Marketing Communications Manager will include:

• Lead and implement media relations strategy, including the fielding of a high volume of media requests on affordable housing and homelessness resolution, as well press release development/distribution and media pitching. Establish and maintain good working relationships with media representatives, act as HOST’s principal spokesperson by arranging press coverage for a variety of public events and community outreach efforts, prepare and coach other staff for media interviews, and oversee and coordinate the production and distribution of public information and announcements.
• Develop and update key messaging documents covering all of HOST’s public-facing programs, services and initiatives. Lead the department’s message development in a fast-paced environment, providing clarity in written materials for emergent issues. Prepare speeches and talking points on housing and homelessness issues for executive management.
• Develop and implement communications plans for various affordable housing and homelessness resolution programs and services. Lead communications activities geared toward a wide variety of audiences, including partner organizations, aspiring homeowners, residents and staff.
• Research, write and oversee the development of informational materials such as flyers, brochures, webpages, and other materials that promote HOST-funded programs/services and how residents can access services. This entails working in collaboration with partner organizations, including nonprofit contractors.
• Serve as primary staff member responsible for responding to all public records requested in accordance with the Colorado Open Records Act (CORA). Assure legal compliance with CORA, work with staff members to research and review public records that are responsive to individual requests, and maintain appropriate records of all CORA activity. Counsel staff on records release requirements.
• Manage the work of professional staff engaged in the design, preparation, and production of public information materials, marketing, and public involvement programs. Develop goals, document performance, provide performance feedback and formally evaluate the work of the employee; provide reward and recognition for proper and efficient performance. Assist staff to achieve performance standards and identifies opportunities for continual improvement to performance standards. 
• Represent the department in meetings with business and community-based organizations, elected and/or appointed officials, and other city entities. Serve as a city representative on various committees and fosters collaborative relationships that benefit the organization. 

About You

What You’ll Bring

We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels. You'll be right at home here if you cultivate strong relationships and push yourself, your work, the people around you and Denver to the next level.

Our ideal candidate has some or all the following experience, skills, and characteristics:

• Extensive experience working in communications  
• Passion for building and delivering effective communications programs that deliver results on a limited budget
• Excellent written and verbal communications skills, including across a broad range of media
• Strong interpersonal skills, with an adeptness at effective storytelling
• Spanish proficiency is a plus 
• Highly organized, self-motivated and motivated to help others 
• Excels at working in a fast-paced, deadline-driven environment, with an ability to manage multiple processes simultaneously, with attention to detail 
• Ability to navigate complex subject matter and execute associated communications 
• Adept at creating relationships across departments and organizations with a variety of stakeholders 
• High standard of excellence for team-building and leadership, with proven ability to motivate others

Required Minimum Qualifications

• Education requirement: Bachelor's Degree in Business Administration, Marketing, Communications or a related field.
• Experience Requirement: Three (3) years of experience at the type and level of functional or operational management, which must have included supervision of marketing and/or communications professionals.
• Education/Experience Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education. Additional appropriate education may be substituted for the minimum experience requirements.
• License/Certifications: Requires a valid Driver's License at the time of application.

Application Deadline

This position is expected to stay open until November 17, 2024. Please submit your application as soon as possible and no later than November 17, 2024, at midnight to ensure consideration.

To be considered for this position, you must include the following on your job application (upload the attachment(s) to the Resume/CV section on the My Experience tab):

• Resume
• Cover letter detailing your professional experience with Marketing and Communications, please indicate if you have a valid driver’s license
• Samples of your Marketing and Communications work or portfolio

About Everything Else

Job Profile

CM2839 Marketing and Communications Manager

To view the full job profile including position specifications, physical demands, and probationary period, click here.

Position Type

Unlimited

Position Salary Range

$96,275.00 – $158,854.00

Starting Pay

$96,275.00 – $127,565.00/year, based on experience and education

Agency

Department of Housing Stability

The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. 

It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact Jobs@Denvergov.org with three business days’ notice.

Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.