Coordinator, Community Engagement and Events (CEE)

Here, it’s different. Come join us.
Children's Hospital Colorado has defined and delivered pediatric healthcare excellence for more than 100 years.
Here, the nation’s brightest nurses, physicians, scientists, researchers, therapists, and care providers are creating the future of child health. With an optimist’s outlook, a trailblazing spirit, and a celebrated history, we’re making new strides every day.

We’ve been Magnet-designated four times by the American Nurses Credentialing Center and are consistently recognized among the best of the best pediatric hospitals with #1 rankings in Colorado and the region by U.S. News & World Report.

As a national leader in pediatric care, we serve children and families from all over the nation. Our System of Care includes four pediatric hospitals, 11 specialty care centers, 1,300+ outreach clinics and more than 10,000 healthcare professionals representing the full spectrum of pediatric care specialties.

Here, we know it takes all of us, every role, to deliver the best possible care to each child and family we treat.
That’s why we build our teams toward a foundation of equity in access, advancement, and opportunity. We know teams of individuals with different identities and backgrounds can nurture creativity and innovation. We know we can see, treat, and heal children better when our team reflects the diversity of our patient population. We strive to attract and retain diverse talent because we know a truly inclusive and equitable workforce will help us one day realize our most basic calling: to heal every child who comes through our doors.

A career at Children's Colorado will challenge you, inspire you, and motivate you to make a difference in the life of a child. Here, it’s different.

The Coordinator, Community Engagement and Events (CEE) at Children’s Hospital Colorado Foundation (Foundation) provides logistical coordination for the CEE department; Coordinates Community Partner Program/Events in partnership with Event Manager; oversees with high level coordination the department event auction process including procurement, event execution, reporting and technology; supports Community Engagement Customer Relationship Management (CRM) data management process; provides Signature Event support; and interacts with donors, volunteers and board members. This position reports to the Director, Community Engagement and Events.

Department Name: CHCHS Foundation
Job Status: Full time, 40 hours per week (non-exempt)
Shift: Day Shift- some evening and weekend events as scheduled.

EDUCATIONAL REQUIREMENTS: 

• AA/AS degree, or equivalency of at least 2 years additional years of work experience (for a total of three years or more) of total experience if no degree.

PREFERRED QUALIFICATIONS: 

• Experience using CRM Blackbaud software 
• Experience with volunteer management  
• Experience in auction management practices and programs 

This position requires one to three years of professional experience – preferably in a fundraising or sales environment. 
The Coordinator, Community Engagement and Events will have or be able to:  

• Demonstrate strong communication and writing skills with an ability to compose clear and concise correspondence 
• Computer proficiency, with working knowledge of MS Office and Outlook
• Direct experience with Customer Relationship Management (CRM) software
• Ability to independently drive to work at different locations or venues on a regular basis 
• Experience working in public facing environments with diverse populations  
• Ability to apply provided system and tools to stay organized to track and report work and assigned projects  
• Able to work with others to produce team driven results 
• Ability to adapt to different work locations or venues in support of event driven work
• Produce quality work with minimal errors in a highly productive work setting
• Coordinate multiple tasks and projects effectively with minimal supervision 
• Demonstrated ability to coordinate project management steps of job functions 

Ability to apply training and learning to systems and software, processes, and procedures assigned to role   

Essential Functions
•Provide logistical and operational support of the Community Partner Event Program (Tier 3)
•Provide operational support of the Event Sponsorship Cycle 
•Coordinate key support steps of the Courage Classic Bicycle Tour
•Coordinate logistical steps in support of annual auction process
•Provide Signature Event support
•Special Projects   
Duties and Tasks Expected of Job
•Professional communication with annual registered event partners to ensure parameters and standards are met (Tier 3 focus as internally defined)
•Coordinate the event and donor information through CRM Donor Management to ensure accurate records and appropriate event support 
•Post-event collection and processing of donations
•Coordinates the event donor recognition and acknowledgment process of all Community Partner (Tier 3 focus as internally defined)
•Support Event Sponsorships inbox to provide exceptional customer service and accurate data tracking
•Support the Signature Event Guest Information Collection process as well as Foundation CRM data entry
•Coordinate Unassigned Event donor pledge reminder process
•Coordinate and support sponsorship fulfillment work in collaboration with the Sr. Manager, Events and Sponsorships.
•Coordinate Courage Classic inbox to provide exceptional customer service and timely communication in support of Courage Classic riders, volunteers, and donors.
•Coordinate procurement and execution of tour mechanics 
•Coordinate procurement and delivery of key tour vehicles
•Support all operational efforts including pre-event, at tour and post-event duties as assigned.
•Coordinate annual solicitation process including procurement, tracking, and strategic positioning of in-kind donations for all identified Signature Event auction needs. 
•Coordinate the execution of event technology (like GiveSmart) in support of Community Partner Events as well as identified Signature Events
•Partner with Gift Processing team to ensure timely and accurate reporting for all receipting/CRM management post event.
•Coordinate all GIK needs and collaborate with internal/external stakeholders to achieve results in support of each Signature Event.
•Event set-up, on-site support/staffing, and event breakdown.
•Coordinate communications, timelines, and CRM assignments for Signature Event volunteers, in collaboration with CEE colleagues.
•Other projects as assigned and approved by the Director or Senior Director of Community Engagement and Events 

CORE COMPETENCIES: 
1.Organizational Skills – Ability to use mental capacity, physical space, and energy effectively to reach the designed outcome; achieve maximum productivity, prioritize projects, and stay on track. 
2.Customer Service – Ability to keep constituents informed and supported: delivering quality with kindness and efficiency on service commitments and collaboration with others.
3.Strong Communication Skills (applied) – Exhibit excellent verbal, non-verbal, and written communication skills with clarity, confidence, and by using the best method and tools that support effective listening, understanding content, and creating quality deliverables.    
4.Teamwork – Demonstrates the ability to work well with others; collaborative communications, connected goals, willingness to consider new or different ideas; share ownership for collective work and outcomes.  
5.Quality Orientation – Accomplishing tasks by considering all areas involved; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a measured period.
6.Interpersonal Skills – An ability to interact across a diverse population of internal and external people including team members, donors, volunteers, hospital care teams, and executives.
Standard: Candidates will successfully represent our Foundation Core Values: Accountability, Donors-First, Expertise, Integrity, Leadership, and Mission-Driven.
 

Ability to Perform Essential Functions of the Job
Audio-Visual: Color Discrimination – Good
•Audio-Visual: Depth Perception – Good
•Audio-Visual: Near Vision: Good
•Audio-Visual: Far Vision: Good
•Audio Visual: Hearing: Good
•Motion: Bend: Up to 1/2 of the time
•Motion: Reach up to 1/2 of the time
•Motion: Carry up to 1/3 of the time
•Motion: Pull up to 1/3 of the time
•Motion: Push up to 1/3 of the time
•Weight Lifted/Force Exerted: Up to 10 lbs. 1/2 of the time
•General Activity: Stand/Walk up to 4hrs or more per day
•General Activity: Sit/Stationary up to 4hrs or more per day
•Use of hands/feet: Precise Motion Function (or fine manipulation)
•Exposure: Exposure to blood/body fluid: Rarely
•Exposure: Exposure to extreme cold/heat: Rarely
•Exposure: Exposure to infectious disease: Rarely
•Mental and Emotional Requirements:  Manages stress appropriately
•Mental and Emotional Requirements: Works with others effectively
•Mental and Emotional Requirements: Handles multiple priorities 
•Mental and Emotional Requirements: Independent discretion/decision making.
•Mental and Emotional Requirements: Makes decisions under pressure.
•Mental Stress: multi-tasking, meeting deadlines, prioritizing
 

It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation.  Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information. 
The position is expected to stay open until the posted close date. Please submit your application as soon as possible as the posting is subject to close at any time once a sufficient pool of qualified applicants is obtained.

Salary Information
Annual Salary Range (Based on 40 hours worked per week): $50,000.00 to $63,000.00
Hourly Salary Range: $24.04 to $30.29

Benefits Information
Here, you matter. As a Children’s Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, paid parental leave, 403b employer match (retirement savings), a robust wellness program, and access to professional development tools, including an education benefit to help you advance your career.
As part of our Total Rewards package, Children's Colorado offers an annual employee bonus program that rewards eligible team members based on organizational performance. If organizational goals are met for the year, the bonus is paid out the following April.
Children’s Colorado delivers annual base pay increases to eligible team members based on their performance over the previous year.