The Health Care Navigators are responsible for connecting Veterans to VA health care benefits and/or community health care benefits, providing case management and care coordination, health education, interdisciplinary collaboration, coordination, and consultation, and other administrative duties as assigned. The health care navigator will act as a liaison between the SSVF grantee and the VA or community medical clinic and works with a population of Veterans with complex needs who require assistance accessing health care services or adhering to health care plans.
This position works in conjunction with the SSVF case management team, the Veteran’s assigned interdisciplinary team, which includes medical, nursing, administrative specialists, and case management personnel. The SSVF health care navigator works within this team to provide timely, appropriate, and equitable Veteran centered care. The SSVF health care navigator works collaboratively with the team and the Veteran to identify and address systems challenges for enhanced care coordination as needed.
This position also includes outreach to Veteran households throughout the program’s service area as needed.
The duties and responsibilities of the Health Care Navigator are subject to change depending on the needs of the SSVF grantee and the Veteran population experiencing homelessness in a geographic catchment area.