We’re seeking a Head of Corporate Communications, based in our Denver, Colorado office (global headquarters). In this role, you will be responsible for spearheading the evolution of our communications strategy and corporate narrative, helping to competitively position a 160-year young brand undergoing transformation.


Acting as a solutions-oriented partner, you will oversee a growing team that supports our key functions including Finance/ Investor Relations, Strategy and Development, Technology, Legal and Compliance, as well as the WU Foundation. In alignment with key internal stakeholders, this role will develop a communication strategy to drive WU’s visibility and reputation.


Sound interesting? Here are some specifics:

  • Act as a strategic communications advisor to the business, providing senior counsel to the leadership team, core business units and internal communication team
  • Collaborate with internal stakeholders and external consultants/agencies to develop powerful messages, storylines and communications programs which drive awareness of the company’s vision, objectives and capabilities and reinforce its competitive positioning
  • Spearhead the development of a future-oriented corporate narrative, in alignment with the corporate brand positioning
  • Keep pulse of competitive landscape and Western Union’s distinct value proposition in the marketplace
  • Serve as visionary and architect in shaping and telling the Western Union story
  • Champion the role of communications as a business driver, increasing internal awareness of the communications function and its core capabilities 
  • Ensure clear and consistent expectations around roles and delivery for the communications team
  • Drive the executive positioning program including the development of thought leadership topics and preparation of executives for external opportunities, including the CEO
  • Act as lead for crisis communication to protect WU brand and reputation
  • Maintain and update communications governance including guidelines, policies, and procedures aligned across all communications units
  • Monitor the effectiveness of communications programs and assets employed

What you will need to succeed:

  • Bachelor’s degree required
  • Minimum 8 years progressive experience in the field of corporate communications, with additional agency experience preferred
  • Experience navigating and working in a matrixed and collaborative global organization
  • Financial services or payments industry background required

What will make you stand out:


History of being a strategic thinker that develops results-oriented 360 communication plans anchored in corporate strategy

Demonstrated media relations and digital media experience

Proven ability to work with collaborative spirit and desire to build bridges across a matrixed organization

Recognized ability to interact and gain the confidence of C-level executives to propel our communications agenda forward

Proven track record to build and lead high performing teams

Aptitude to make decisions in a changing environment and anticipate future needs

What it’s like here:

Western Union (WU) is a company on the move! We believe that when money moves, better things can happen. From small businesses and global corporations, to families near and far, or NGO’s in the most remote communities on Earth, WU helps people and business move money globally. We have a rich legacy of innovation and are continuing to develop new and more convenient ways for our customers to send and receive money through digital, mobile and retail channels. We have a combined digital and retail network that spans over 200 countries and territories. Some companies specialize in cash-based retail money transfer and others play only in digital. We are leaders in both!  


Being on the Western Union team means being tenacious and goal-oriented. It means taking risks and quickly finding the path to success. It means having integrity and finding ways to make things work. It means thriving as part of a diverse, global team of over 10,000 people who are committed to moving money for better. It means being driven to win, and to do work that makes a difference… on a global stage. Sound like you? Apply now!


Inclusion and diversity are fundamental to our culture and success. Achieving our common vision depends on people with diverse backgrounds working together. Who knows; your unique point of view could be the key to our next groundbreaking idea. We’d love to explore that possibility!


Western Union is proud to be an Equal Opportunity-Affirmative Action Employer. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy or related medical conditions), national origin, veteran status, sexual orientation, gender identity, age, disability, marital status or another protected category.

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