Summary
Description
ABOUT BRENT’S PLACE
At Brent’s Place—the cornerstone program of the Brent Eley Foundation (BEF)—our mission is to provide more than housing; we create a home away from home for families facing cancer or other
life-threatening illnesses. While their loved ones undergo treatment at local hospitals, we surround families with compassion, stability, and hope. Guided by our core values of compassion, integrity, respect, responsibility, and quality of life, we go beyond Safe-Clean accommodations to offer uniquely tailored programs and holistic support that nurture the entire family through their healing journey.
Joining our team means living these values every day and helping families find comfort, strength, and resilience during the most challenging times of their lives.
Who We Serve
We serve families with a loved one (children and adults) receiving bone marrow transplants, long-term oncology treatments, experimental treatments, and a wide range of other long-term medical crises. We work with physicians and hospital social workers to determine who needs our services.
Our Approach
At Brent’s Place, we believe healing extends beyond medical treatment. That’s why we provide a true home away from home for families facing life-threatening illness, built on four key pillars:
- Physical Well-Being – Brent’s Place is, above all, a Safe-Clean haven for families who are far from home seeking advanced medical treatments. We are one of the only long-term housing options capable of supporting an entire family during the long treatment process. Because we believe that together is always better, Brent’s Place helps families stay together so that they may simply be together.
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Financial Security – Families staying at Brent's Place receive unlimited support, but never a bill. This allows them to focus on recovery and their family’s well-being rather than the steep cost of relocation, housing, and food. Reducing expenses during treatment has long-term benefits and enables families to return home with a greater sense of financial security.
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Psychological Well-Being – Patients and families fighting serious illness face significant emotional trauma. The programs at Brent’s Place are designed to help each resident cope with the stress and anxiety associated with their medical journey. This support allows residents to focus on self-care and healing and may even help serve as protection against future mental health crises.
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Family Life – A medical crisis has the power to break families apart, but Brent’s Place is here to protect them. We recognize that the continuation of everyday routines and family traditions provides stability for parents and children when their lives have been uprooted. We believe that offering families a warm and welcoming home away from home, as well as opportunities to create happy memories, builds love, trust, and resiliency. This foundation strengthens families during treatment – and for a lifetime.
When you join our team, you become part of this mission. Your work directly impacts families during the hardest moments of their lives—offering them strength, hope, and healing.
Position Overview
The Food and Hospitality Manager is a newly created, mission-critical role responsible for overseeing all food operations and experiences – current and future – at Brent’s Place. This is a rare opportunity to build something meaningful from the ground up. As the Food and Hospitality Manager, you define how food, hospitality, and human connection come together to support families during a medical crisis. You inherit an exceptional foundation—a dedicated Chef, a thriving Grab N’ Go and Food pantry, committed volunteers, and three weekly meal services—and shape it into something even more impactful as Brent's Place prepares for significant growth, exploring opportunities such as a potential coffee shop and bodega.
Blending hands-on operational leadership with strategic thinking and implementation, the Food and Hospitality Manager supports and empowers volunteers, creates and strengthens systems and processes throughout food services, and prepares the program for significant future growth and increased impact on the family experience at Brent’s Place. This role is ideal for someone who thrives in both day-to-day execution and long-term innovation.
This role goes beyond food service—it is about creating a comprehensive hospitality program that increases access to healthy food and beverages and delivers comfort, well-being, and a sense of home to families in medical crisis. The Food and Hospitality Manager plays a vital role in creating interactions and opportunities that help families experience happiness and stability.
Key Responsibilities
Food Operations
- Oversee all aspects of food and beverage staffing and operations, ensuring safe, efficient, and high-quality food preparation and service while creating a warm, inviting environment where families feel nourished and safe in every sense and with every experience
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Coordinate and collaborate with staff and volunteers to execute all food service operations, including meal service, currently provided three days per week (Monday, Wednesday, Friday), serving approximately 115 meals per service, pantry, and Grab N’ Go opportunities
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Support the food experience for the organization to ensure food and meals are prepared in a timely manner
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Maintain compliance with all health, safety, and food handling regulations
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Ensure all food service environments are clean, organized, and welcoming
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Develop thoughtful, nutritious, including possible dietary restrictions, and culturally responsive menus and food options that meet the needs of families experiencing a medical crisis
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Design and manage a system for food ordering, inventory, and vendor relationships to ensure consistent supply and cost-effectiveness
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Monitor food usage and minimize waste while maintaining quality and variety
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Jump in to coordinate a meal if Chef is out
Volunteer Engagement
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Closely partner with the Community Engagement team to identify ongoing Volunteer opportunities to meet the growing needs of the Brent’s Place Hospitality Program
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Serve as the Host, along with other Brent’s Place team members, for all volunteers at Brent’s Place focused on food experiences, helping them feel connected to the mission of Brent’s Place and ensuring a seamless and timely experience for food to be served/delivered
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Train and support food-related volunteers participating in all aspects of the kitchen and food opportunities
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Establish clear roles, expectations, and workflows for volunteers in all food and beverage areas
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Foster a positive, inclusive, and meaningful volunteer experience that aligns with the organization’s mission
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Provide ongoing guidance and feedback, and partnership with the Community Engagement Team to ensure consistency and confidence in food and beverage operations, and the support needed
Program Structure & Systems
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Create and refine all food and beverage systems, processes, and documentation to ensure reliability and scalability
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Establish clear standards for food quality, service, and hospitality
- Identify opportunities to improve efficiency and enhance the overall experience for families and volunteers
Growth & Innovation
- Introduce and implement innovative ideas that enhance program impact while maintaining operational excellence and things that make Brent’s Place special
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Prepare the nutrition program for significant expansion including a potential coffee shop and small bodega, as examples
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Evaluate current operations and recommend scalable solutions for increased meal volume and service frequency and creative opportunities for growth
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Balance immediate operational needs with forward-looking planning and development
Essential Qualities:
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Relational warmth and emotional intelligence – You naturally connect with people from all backgrounds and create spaces where others feel safe, valued, and cared for
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Compassionate presence – You bring genuine care to every interaction, whether comforting a worried parent, encouraging a nervous volunteer, or supporting a colleague
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Hosting mindset – You understand that hospitality is about making others feel at home, and you take pride in creating welcoming, joyful experiences
Ideal Candidate
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Proven experience managing food service operations, including meal planning, procurement, food safety, and kitchen management
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Supervisory experience with the ability to empower and develop team members
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Interest in leaning into “food as medicine” to support families going through treatment
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Strong organizational skills with attention to detail and commitment to quality standards
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Knowledge of health and safety regulations and best practices in food service
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Comfortable navigating uncertainty and evolving priorities with a positive, solution-focused mindset
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Skilled at creating systems, processes, and documentation that bring clarity and scalability to growing operations
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Able to balance immediate operational needs with long-term planning and innovation
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Energized by turning ambiguity into actionable plans and sustainable frameworks
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Clear, thoughtful communicator who translates complex ideas into simple, actionable guidance for diverse audiences
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Builds trusting relationships quickly with families, volunteers, and staff through genuine care and emotional intelligence
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Actively listens, asks clarifying questions, and creates psychological safety for others
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Deep belief that nourishment encompasses food, comfort, connection, and care
You'll thrive here in this role if you:
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Find joy in serving others during their most vulnerable moments
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Believe that small acts of hospitality create profound impact
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Are energized by variety—no two days look exactly the same
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Want your work to matter deeply and see its impact daily
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Value collaboration and bring out the best in those around you
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Comfortable having clear, kind and direct conversations in support of the mission
OUR WORK ENVIRONMENT AND SCHEDULE
At Brent’s Place, every day is a chance to make a real difference. No two days look the same as we support families navigating medical crises—celebrating milestones, providing comfort through challenges, and ensuring every family feels seen, safe, and cared for. Our work is meaningful, dynamic, and deeply rewarding, and we do it together as a compassionate, collaborative team.
This role requires flexibility, including some evenings, weekends, and occasional holidays, with shifts that occasionally fluctuate. Rooted in our Quality of Life value, we provide flexible scheduling so you can bring your best self to work while making an extraordinary impact.
COMPENSATION:
This full-time role offers a pay range equivalent to $72,000 – $79,000 per year, commensurate with your experience and qualifications. Beyond a rewarding career making a real impact, you’ll enjoy a comprehensive benefits package designed to support you and your well-being, including:
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Trusted Time Off (TTO)
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Sick leave and holidays
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Health coverage: medical, dental, vision, and cancer
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Supplemental protection: disability, accident, and life insurance
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Retirement plan contributions
We welcome applications from candidates both in and outside Colorado; however, please note that relocation assistance is not available for this role.
DIVERSITY, EQUITY, & INCLUSION:
The Brent Eley Foundation is committed to creating an inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status.
