Summary
Description
Job Summary
The Sr Communications Coordinator position works with Communications and Public Involvement Office (CPIO) department staff and clients to support the delivery of internal and external marketing, advertising and public awareness campaigns, communications plans, policies and procedures for various City departments. This position encompasses a broad scope of duties including curating, writing, and editing written and visual content for online platforms and social media (Facebook, Twitter/X, Instagram and NextDoor), news releases, e-newsletters, web pages, reports and presentations, as well as print media (posters, brochures, postcards, etc.). The Sr Communication Coordinator also assists with survey development, event planning and administrative support for internal/external meetings.
Essential Duties and Responsibilities
The following duties and responsibilities are illustrative of the primary functions of this position and are not intended to be all inclusive.
- Assists department staff with information dissemination, such as: internal communications, media relations, advertising, web page development and maintenance, social media, and marketing
- Helps coordinate with others to produce a wide variety of communication materials, including posters, fliers, web-based applications, brochures, instruction manuals, newsletters, speaking notes, surveys, invitations, calendars, ads, presentations, press releases, feature stories, etc., using a variety of communications and social media platforms
- Supports the development and implementation of public relations and marketing plans, policies and procedures for a variety of departments and the City of Fort Collins as a whole
- Coordinates the content and distribution of information to employees, the media and/or the general public through a variety of channels
- Provides research, writing and editing support for news releases, feature stories, advertising copy, newsletters, web pages, brochures and official letters
- Coordinates, arranges and provides logistical and administrative support for City meetings and events
- Helps create and manage content for the City’s social media accounts and websites including video
- Responds to community inquiries, via telephone, social media, and email
- Compiles and prepares data, records or reports on digital engagement metrics across all City platforms
- Tracks media coverage and awards
- Develops and manages surveys and other online feedback tools
- Supports emergency and crisis communication during and occasionally after business hours
- Supports the development of public information and marketing of projects or programs
- Develops presentation materials and occasionally presents information to staff, City Council and the community
- Provides additional administrative and business support to the CPIO team as needed
Management Responsibilities
No
City Competencies
- Demonstrated cultural competence to effectively interact, work, and develop meaningful relationships with people of diverse identities, perspectives, and cultural backgrounds.
- Strong learning orientation. Leverages all resources and is creative in ways of learning for self to continue adapting to changing issues and trends.
- A desire and ability to understand the diverse needs of internal and external customers, and to create experiences and deliver services that exceed their expectations.
- A desire and ability to utilize digital tools for organizational information, individual, and teamwork.
Required Knowledge Skills and Abilities
- Excellent written and verbal communication skills.
- Ability to research, write and edit information for use in news releases, feature stories, advertising copy, newsletters, brochures and official letters.
- Ability to conceptualize and analyze solutions for public information assignments.
- Ability to proof and edit written materials; proficiency writing and editing for AP Style.
- Ability to use personal computers and a variety of software packages, including Desktop publishing.
- Ability to make effective written and oral sales presentations.
- Ability to use a variety of digital tools, including CMS systems, survey development platforms, and various social media channels and management tools.
- Ability to plan and execute virtual and in-person events.
- Ability to communicate effectively both orally and in writing.
- Ability to work cooperatively with supervisors, co-workers and other city staff in completion of projects.
- Ability to handle multiple work assignments and meet strict deadlines.
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Required Qualifications
MINIMUMPREFERRED
High School Diploma or GED and or functionally related licenses or certificates
College degree or equivalent work experience. Some positions may require functionally related certification or advanced degrees Bachelor's degree in public relations, marketing, or related field
Experience Requirements
- 3 or more years related experience, or equivalent combination of education and experience.
Studies have shown that women and people of color are less likely to apply for jobs unless they believe they can perform every job description task. We are most interested in finding the best candidate for the job, and that candidate may come from a less traditional background. The City may consider an equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.
Certifications/Licenses/Specialized Training
- Current driver's license.
The content in this posting was created for recruitment purposes. To view the full job description click the link below.
Sr Coordinator, Communications
The City of Fort Collins will make reasonable accommodations for access to City services, programs and activities and will make special communication arrangements for persons with disabilities. Please call (970) 221-6535 for assistance.
Notice Regarding Medical and/or Recreational Marijuana Use:
Because the possession and use of marijuana, whether for medical use or otherwise, constitutes a federal offense and because the City is a drug free workplace, the City will not accommodate the medical use of marijuana and enforces written policy prohibiting working for the City while marijuana is in the body. The fact that state law recognizes medical marijuana as a prescribed, or otherwise permitted, medication does not alter or otherwise change this policy.
The City of Fort Collins is an Equal Opportunity Employer. Applicants are considered for positions for which they have applied without regard to race, color, religion, creed, national origin or ancestry, sex, sexual orientation (including perceived sexual orientation), gender identity and expression, disability, age 40 years or older, pregnancy or related condition, genetic information, and, in certain specific circumstances, marriage to a coworker or any other status protected under federal, state, or local law.
BACKGROUND CHECK REQUIRED.
Note: Some information in your application may be public information under the Colorado Open Records Act.
