Summary
Description
PRIMARY DUTIES & RESPONSIBILITIES
Hiring Salary: $28.12 – $35.15/hour
The deadline to submit an application to this position is April 8th, 2026. However, it is subject to close at any time once a qualified pool of applications is obtained.
This position is classified as VHBE (Variable Hour Benefit Eligible), where the selected candidate will work up to 40 hours per week. The selected candidate will be eligible to elect Medical, Dental, and Vision Benefits as well as accrue paid time off and receive 11 paid holidays.
The schedule for this position is generally Monday – Friday 8am-5pm; however, the selected candidate must have availability to work evenings and weekends in order to support events. Schedule adjustments are provided accordingly.
OVERVIEW OF JOB
Under the direction of Aurora Water’s Public Relations Manager and in collaboration with the Manager of Education and Engagement, the Water Community Connections Coordinator develops and implements community engagement and water education initiatives that strengthen public understanding and trust in Aurora Water’s programs, policies, and infrastructure investments.
This position supports Aurora Water’s efforts to proactively engage residents and stakeholders on emerging water challenges and initiatives, including conservation, drought response, water quality, water rates, Direct Potable Reuse (DPR), and major infrastructure projects such as the Wild Horse Reservoir Project.
Working collaboratively with Aurora Water leadership and community partners, this role helps expand water literacy, gather community feedback, and foster meaningful relationships with Aurora residents and stakeholders. The position also supports two-way dialogue with the community to ensure Aurora Water programs and policies reflect community perspectives and concerns.
This is a non-supervisory role.
PRIMARY DUTIES & RESPONSIBILITIES
- Develop and implement community engagement and water education initiatives that increase public understanding of Aurora Water’s programs, policies, and infrastructure investments.
- Support outreach and education related to key water issues including conservation, drought response, water quality, water rates, potable reuse, and major water supply projects such as the Wild Horse Reservoir Project.
- Build and maintain relationships with community organizations, neighborhood groups, non-profits, and other stakeholders to strengthen connections between Aurora Water and the community.
- Represent Aurora Water at community meetings, events, workshops, and public engagement opportunities.
- Plan and facilitate community workshops, educational presentations, and engagement sessions designed to promote water literacy and encourage meaningful dialogue with residents.
- Collaborate with Aurora Water Public Affairs and other divisions to translate complex water issues into clear, accessible information for the public.
- Assist in the development and distribution of public information materials and engagement tools used for community outreach and education.
- Coordinate with city of Aurora departments and community-based organizations to support outreach at citywide events, environmental programs, and community initiatives.
- Gather and analyze community feedback through surveys, meetings, and engagement activities to help inform Aurora Water communication strategies and program development.
- Track participation and engagement metrics to evaluate the effectiveness of outreach efforts and identify opportunities for improvement.
- Provide guidance and act as a point of contact for Community Engagement Interns or variable-hour outreach staff.
- Assist with administrative and logistical support for community engagement programs, including event coordination, volunteer management, and tracking engagement activities.
- Perform other related duties as assigned.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
MINIMUM QUALIFICATIONS & WORKING CONDITIONS
An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.
Education:
- Bachelor’s degree in communications, environmental science, public administration or related field
Experience:
- Minimum of three (3) years of community engagement or related experience (including social science, politics, or other public-facing engagement)
Preferred Qualifications:
- Experience in community outreach, public relations, volunteer management, or project management or experience conducting outreach in multilingual or multicultural settings
- Experience working in the water industry
- Ability and willingness to tow and park a trailer
- Bilingual fluency in English and Spanish
Licenses and Certifications:
- Must possess a valid driver’s license and be able to operate a city vehicle, or otherwise demonstrate ability to meet the transportation requirements of the position
Knowledge:
- Knowledge of Western water issues including water resources/watershed/conservation and community outreach techniques
- Best practices related to community engagement through a lens of diversity, equity, and inclusion
Skills:
- Excellent verbal and written communication skills are essential, including public speaking and the ability to present complex information clearly
- Strong interpersonal communication and collaboration skills
- Highly developed customer service skills
- Attention to detail and problem-solving skills
- Organizational skills
- Effective data analysis skills
- Proficiency in Microsoft Office Suite including Excel
Abilities:
- Ability to establish and maintain working relationships with employees and all levels of management
- Proven ability to collaborate, network, and build strong relationships with community stakeholders
- Ability to handle sensitive situations with tact and diplomacy
- Ability to multi-task and work well under pressure to meet deadlines in both individual and team settings
- Ability to communicate both orally and in writing
- Ability to solve problems, negotiate and handle stressful situations
WORKING CONDITIONS
Essential Personnel:
- When a local announcement of emergency or disaster is declared by the city, all City of Aurora employees may be required to work as essential personnel.
Physical Demands:
- Moderate physical work that involves occasional lifting of more than 50 pounds with or without assistance at a time
- Frequent lifting and carrying of less than 20 pounds, walking, and standing
- May require frequent pushing, pulling, bending and stooping
- Clear vision to read and interpret reports and other written documents
- Speech communication and hearing to maintain communication with employees and citizens
- Hand/eye coordination for operation of computer keyboard, carts and moveable shelving
Work Environment:
- Works primarily indoors but may work outdoors assisting with a program or outreach events in varying weather conditions
Equipment Used:
- Uses standard office equipment including personal computer and common office software such as email, internet, Microsoft programs, telephones, and menu driven databases
- City of Aurora motor vehicle towing water bottle filling station trailer
- This role may require the incumbent to use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment
The city of Aurora will implement furlough days (unpaid days off) for most employees in 2026. The scheduled furlough dates are January 16, April 10, July 2, and December 24.
For Veterans preference: Please show all of your employment history, including military service and related documentation (DD214) on the application.
The City of Aurora is an equal opportunity employer. We are required by state and federal agencies to keep certain statistical records on applicants. It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission.
Despite the changes in Colorado law, the City of Aurora maintains a drug-free workplace. A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired.
Drug Testing, Thorough Criminal Background Check, and Employment References:
As a condition of employment, all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check.
Applicants selected for safety-sensitive positions are required to complete and pass a drug screening as a condition of employment. Safety sensitive positions include Civil Service positions within Police and Fire Departments and positions where their job responsibilities have direct and substantial responsibility that would impact the health and safety of others.
Employment references will be conducted on finalists for City of Aurora vacancies.
