Summary
Description
Mercy Housing, the nation's largest affordable housing organization, is looking for a Content Strategy Manager. This position supports the development of narrative direction, leads proactive content planning, and brings to life compelling stories that reflect the organization’s mission.
This role ensures content aligns with national priorities while also supporting regional community engagement. In this role, you'll help the right stories reach the right audiences in ways that move our mission forward.
This position is eligible for a hybrid work schedule.
PAY: $67,000 – $77,000 annually, dependent on experience.
Benefits
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Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
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15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
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403b + match
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Early close Fridays (3 paid hours each Friday)
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Early close prior to a holiday (3 paid hours)
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Paid Time off between Christmas and New Year's Holiday
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Paid Volunteer Time
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Paid Parental Leave and Care Giver Leave
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Paid Life Insurance
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Free Employee Assistance Plan
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Free Basic Dental
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Pet Insurance options
Duties
Content Strategy & Editorial Leadership
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Own and manage Mercy Housing's communications content calendar for internal and external audiences.
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Lead a proactive, audience-aligned content strategy tied to organizational goals, campaigns, and regional priorities.
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Develop and evolve a message hierarchy and editorial framework that ensures consistency of voice, tone, and narrative across all content channels including web, email, social media, print, and internal communications.
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Provide content and copy for a variety of communications materials, including but not limited to: emails, social media, web, and print materials such as newsletters, brochures, and annual reports and more.
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Lead story mining efforts across regional teams, program areas, and resident communities to surface compelling impact stories that elevate Mercy Housing's national profile and reinforce enterprise strategic priorities.
Social Media Strategy
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In partnership with the Senior Director, support the development and evolution of Mercy Housing’s social media approach across platforms.
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Develop and refine a channel differentiation approach that positions social media as an audience development engine, not simply a distribution channel.
Content Strategy & Editorial Leadership
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Support the execution of Mercy Housing’s public relations efforts, including drafting and distributing press materials and contributing to relationships with journalists and media outlets.
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Partner with regional teams to surface and elevate local stories, helping connect community impact to broader organizational priorities.
Philanthropy & Fundraising Support
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Create and provide copy for a variety of donor-facing materials including direct mail appeals, email campaigns, annual reports, impact stories, and stewardship communications.
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Provide content in support of the donor pipeline, supplying compelling copy and narratives for acquisition, nurture, and stewardship communications, in close coordination with the National Philanthropy team.
Minimum Requirements
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High school diploma or equivalent.
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Five (5) years of copywriting for marketing materials.
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Three (3) years of content strategy experience.
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Two (2) years of public relations.
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Two (2) years of nonprofit experience.
Preferred Requirements
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Bachelor’s Degree in communications, Public Relations, Marketing, Journalist, or related field.
This is not intended to Mercy Housing is a fair chance employer; while we conduct background checks for all positions, we will consider qualified applicants with arrest and conviction records.
#LI-NW1
Qualifications
Skills
Required
Social Media
Advanced
Written Communication
Advanced
Strategy
Intermediate
Editing
Intermediate
Writing
Intermediate
Behaviors
Required
Functional Expert
: Considered a thought leader on a subject
Motivations
Required
Ability to Make an Impact
: Inspired to perform well by the ability to contribute to the success of a project or the organization
Education
Required
High School or better.
Experience
Required
2 years:
Experience working in non – profit or mission driven organization.
2 years:
Experience working in public relations (preferred social justice or non profit enviroment)
3 years:
Experience creating and implementing content strategy.
5 years:
Experience with copywriting for marketing materials.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
